Susan Colby
Greensboro,NC
Summary
Experienced and adaptable professional with a background in business ownership and education. Skilled in inventory management, sales, social media marketing, and customer relationship building. Known for problem solving, clear communication, and strong follow-through in a volatile retail environment.
Overview
23
23
years of professional experience
Work History
Owner/Operator
Paper/Crafting Studio
Greensboro, NC
03.2018 - 01.2025
- Oversaw daily business operations, coordinating staff, sales, inventory, and accounting tasks to support smooth workflow.
- Developed projects, led classes, introduced new product techniques, and promoted activities on social media to engage customers.
- Built customer relationships through strong service, active communication, and quick issue resolution.
- Managed inventory for cardstock, adhesives, embellishments, and packaging materials to ensure availability for customer projects.
- Maintained studio workspace, organizing tools, displays, and production materials.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
Music Teacher/Floater Teacher
Adams Farm Christian Preschool
Jamestown, NC
09.2001 - 05.2017
- Created and delivered curricula that challenged students and encouraged excellence.
- Developed structured music lesson plans tailored for preschoolers for preschool students.
- Prepared instruments, props, and materials for engaging music sessions.
- Partnered with teachers to support lesson plans and daily routines.
- Coordinated special events, school concerts, music competitions, and music examinations to showcase student talent.
- Led rehearsals before major performances, including warm-ups and sectionals.
- Fostered strong relationships with students, parents, staff, and administrators to enhance student engagement and support.
Education
Bachelor of Arts - English/Speech Communications
University of Richmond
Richmond04-1988
Skills
- Inventory management
- Inventory control
- Point of sale
- Financial reporting
- Project management
- Product merchandising
- Customer engagement
- Customer service
- Staff management
- Planning
- Problem solving
Timeline
Owner/Operator
Paper/Crafting Studio
03.2018 - 01.2025
Music Teacher/Floater Teacher
Adams Farm Christian Preschool
09.2001 - 05.2017
Bachelor of Arts - English/Speech Communications
University of Richmond