Susan Conine
Tacoma,WA
Summary
Known for my pleasant and non-combative demeanor and for preforming my tasks with ease and efficiency. I'm highly adaptive as well as an incredibly quick learner, always striving to do the best I can. I will bring creativity, positivity, and reliability to any team I join.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Service Attendant/Train Attendant, Food Specialist/Chef
Amtrak On Board Services
Seattle, WA
08.2020 - 11.2025
- Chosen by the Vice President of Amtrak at the time to collaborate in a hand picked group setting to provide feedback and direction for the company's food service.
- Interact with passengers to address inquiries and provide exceptional service both in dining and hospitality settings aboard a 36 hour trip from Seattle to Chicago.
- Prepare and serve meals while maintaining compliance with food safety regulations.
- Maintain cleanliness and organization of all work areas during service hours.
- Collaborate with kitchen staff to coordinate meal delivery on schedule.
Deli Team Member
Stadium Thriftway
Tacoma, WA
08.2018 - 08.2020
- Maintained cleanliness and organization of the deli area throughout service.
- Works adequately under pressure. Food assembly processes remains quick and efficient reducing wait times for customers during peak hours.
- Fostered a positive work environment through teamwork, open communication, and constructive feedback among staff members.
- Enhanced deli offerings by developing and implementing new recipes for diner in the hot case. I had several regulars every week come back for the diners I made.
Cashier and Customer Service
Bagel Cafe
Las Vegas, NV
11.2017 - 01.2018
- Greeted hundreds of customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Barista
Island Cafe
Waipahu, HI
07.2017 - 11.2017
- Trained new team members on beverage preparation and customer service best practices.
- Engaged with customers to enhance their experience and address inquiries effectively.
- Maintained a clean, organized workspace, promoting safety and efficiency during service.
- Crafted high-quality beverages while adhering to established recipes and presentation standards.
- Developed seasonal drink specials that attracted repeat customers and increased foot traffic.
- Operated espresso machines and other equipment with precision for optimal beverage quality.
- Followed food safety protocols meticulously to maintain compliance with health regulations.
Education
Diploma -
Hawaii Technology Academy
Waipahu, HI05-2017
Skills
- Interpersonal skills, using tact, patience and courtesy
- Understand and follow complex oral and written instructions in detail
- React quickly and efficiently in emergencies
- Establish and maintain cooperative and effective working relationships with others
- Observe proper safety rules and precautions
- Operate a variety of tools, machinery, and equipment
- Detail oriented with the ability to multi-task
- Reliability and punctuality
- Strong work ethic and take pride in any job I do
- Cleanliness and hygiene
Certification
ADA trained annually
Timeline
Service Attendant/Train Attendant, Food Specialist/Chef
Amtrak On Board Services
08.2020 - 11.2025
Deli Team Member
Stadium Thriftway
08.2018 - 08.2020
Cashier and Customer Service
Bagel Cafe
11.2017 - 01.2018
Barista
Island Cafe
07.2017 - 11.2017
Diploma -
Hawaii Technology Academy