Susan Cross
Philadelphia,PA
Summary
Hardworking Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Bartender
Cannstatter Volksfest-Verein
11.2021 - Current
- Serve high customer volumes during special events, nights, and weekends.
- Perform opening and closing duties, printing sales reports, setting up for incoming shifts, preparing cash drawers, and taking inventory.
- Keep the bar presentable and well-stocked to meet customer needs.
- Follow alcohol awareness procedures for preventing excessive guest intoxication.
- Obtain a cash bank and stock service bar to prepare for operation.
- Organize bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Serve cocktails, beer, and wine with full knowledge of each one
- Cultivate strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Verify drinking age requirements of customers by carefully reviewing photo identification.
- Maintain an impeccably clean, attractive and well-stocked bar area.
- Manage and serve dance parties as the solo bartender for approximately 150 guests once a week
Ophthalmic Technician
KEYSTONE EYE ASSOCIATES
09.1997 - 09.2022
- Solid knowledge of diseases affecting the eye
- In-depth ability to coordinate and implement an effective flow through a busy office
- Ability to perform basic repairs and maintenance of ophthalmic equipment, Works closely with the physician in the exam room as his/her scribe
- ICD 10 coding and billing
- Take patient medical and ophthalmic history
- VA's: Autorefraction, Lensometry, Applanation Tonometry, VF's, OCT’s
- Minor surgery setup and assistance
- Triage patient phone calls
- OSHA Coordinator
Education
Practical Nursing - Nursing
James Martin School of Practical Nursing
Philadelphia, PA04.1980
High School Diploma -
George Washington High School
Philadelphia, PA06.1975
Skills
- Preparing Garnishes
- Liquor, Beer and Wine Knowledge
- New Hire Training
- Maintaining a Clean Bar
- Age Identification/Compliance
- Reconciling Cash Drawers
- Prepare Cocktails
- Responsible Alcohol Service
- Credit/Cash Transactions
- Banquet Events
- Energetic and Outgoing
Certification
RAMP Certified
Timeline
Bartender
Cannstatter Volksfest-Verein
11.2021 - Current
Ophthalmic Technician
KEYSTONE EYE ASSOCIATES
09.1997 - 09.2022
Practical Nursing - Nursing
James Martin School of Practical Nursing
High School Diploma -
George Washington High School
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