Summary
Overview
Work History
Education
Skills
Volunteer Work
Timeline
Generic

Susan Denz

Lombard,IL

Summary

Friendly, outgoing Admissions Representative with 13 years of recruiting experience, creating a welcoming atmosphere when speaking with potential students. Positively fosters the university mission and drives enrollment to facilitate growth.

Overview

27
27
years of professional experience

Work History

Senior Executive Advocate Admissions Specialist

Adtalem Global Education
08.2010 - Current

Answered phones, called prospects and handled initial email contacts for applicants to the nursing program.

  • Helped with interview process, orientation program and implementation of admissions policies as applications were considered and members selected.
  • Communicated with students to explain application process and answer questions.
  • Completed admissions duties with timeliness and accuracy.
  • Collaborated with admissions team to develop and implement strategies to improve admissions process.
  • Managed admissions processes for incoming students, promptly collecting and processing necessary documents.
  • Handled inquiries from prospective students to provide detailed information regarding admissions process.
  • Contacted prospective students via email and phone calls.
  • Coordinated interviews with prospective students to assess academic qualifications and other criteria.
  • Developed and implemented strategies to increase number of applicants.
  • Coordinated open house events for prospective students, providing detailed information about programs and answering questions.
  • Skilled at working independently and collaboratively in a team environment
  • Self-motivated, with a strong sense of personal responsibility
  • Proven ability to learn quickly and adapt to new situations
  • Managed time efficiently in order to complete all tasks within deadlines
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Passionate about learning and committed to continual improvement

Business Development Specialist

Dialamerica Marketing
04.2009 - 07.2010

Customer Service Call Center Representative/Supervisor

Amlings Flowerland
01.1997 - 01.1999

Education

Master of Science - Social Work

University of Illinois At Chicago
Chicago, IL
05.1996

Bachelor of Science - Psychology

Elmhurst College
Elmhurst, IL
05.1992

Skills

  • Data Acquisition
  • Records Maintenance
  • Student Retention Initiatives

Volunteer Work

Board Member of the Lombard Junior Women's Club (2019-present)

Timeline

Senior Executive Advocate Admissions Specialist

Adtalem Global Education
08.2010 - Current

Business Development Specialist

Dialamerica Marketing
04.2009 - 07.2010

Customer Service Call Center Representative/Supervisor

Amlings Flowerland
01.1997 - 01.1999

Master of Science - Social Work

University of Illinois At Chicago

Bachelor of Science - Psychology

Elmhurst College
Susan Denz