Susan Dizon
Oxon Hill,MD
Summary
Proven track record in boosting sales and productivity, notably at JLC MILLER, through effective coordination and goal-oriented strategies. Skilled in customer communication and sales strategy development, I excel in building client relationships and leveraging analytical thinking for market growth. Achieved significant revenue increases by prioritizing client satisfaction and innovative sales approaches.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Sales Coordinator
JLC MILLER
04.2019 - 10.2022
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
- Streamlined sales processes for improved efficiency and customer satisfaction.
Merchandiser
Goodman Fielder
10.2011 - 11.2014
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
Skincare Sales Consultant
Godiva
08.2009 - 08.2011
- Met sales goals by building customer relations and recruiting new customers, increasing likelihood of repeat business.
- Examined merchandise and took inventory to identify items to be reordered and replenished.
- Utilized skin hydrometer to help determine customers' skin conditions.
- Delivered unprecedented service to clients through personalized consultations, making experience unique for each client.
Merchandiser
Pascual Labratories
06.2006 - 05.2009
- Answered customer questions regarding store merchandise, department information, and pricing.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Verified products appeared at correct locations in proper quantities.
Sales Representative
Goldilocks Bakeshop
01.2002 - 04.2006
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Education
No Degree - Education
Holy Cross College Philippines
Philippines10.2001
Skills
- Customer Communication
- Data Entry
- Goals and performance
- Strong enthusiasm
- Exceptional leader
- Sales Reporting
- Sales strategy development
- Goal-oriented mindset
- Managerial skills
- Analytical Thinking
Certification
- CSE - Certified Sales Executive
- CPSP - Certified Professional Salesperson
- [Area of certification] Training - [Timeframe]
- Certified [Job Title], [Company Name] - [Timeframe]
Timeline
Sales Coordinator
JLC MILLER
04.2019 - 10.2022
Merchandiser
Goodman Fielder
10.2011 - 11.2014
Skincare Sales Consultant
Godiva
08.2009 - 08.2011
Merchandiser
Pascual Labratories
06.2006 - 05.2009
Sales Representative
Goldilocks Bakeshop
01.2002 - 04.2006
No Degree - Education
Holy Cross College Philippines
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