Susan Eldridge
Fort Scott
Summary
Professional with a proven track record at Union State Bank, adept in office management and customer service. Excelled in enhancing efficiency, fostering strong relationships, and leading strategic initiatives to drive growth. Skilled in time management and problem-solving, consistently achieving increased customer satisfaction and operational excellence.
Overview
45
45
years of professional experience
Work History
Vice President/Cashier
Umion State Bank
05.1983 - 09.2025
- Maintained strong relationships with key people, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success of Union State Bank
- Involved with teams for the successful completion of major projects, resulting in increased efficiency and customer satisfaction.
- Demonstrated proficient leadership skills to motivate employees and hire competent employees.
- Collaborated with senior management to develop strategic initiatives and long term goals
- Involved with business-wide changes over the years to modernize procedures and organization.
- Monitored key business risks and established risk management procedures.
- Managed financial, operational and human resources to optimize business performance
- Welcomed customers and helped determine their needs.
- Maintained and oversaw balanced cash drawers and vaults ensuring accurate accounting at the end of each day
Office Assistant
Midwestern Intermodel
01.1981 - 04.1983
- Enhanced office efficiency by managing schedules and organizing files
- Prepared and edited documents to produce precise, accurate and professional communication.
- Facilitated smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.
Education
Pittsburg State University
Pittsburg, KSAssociates Degree - General
Fort Scott Community College
Fort Scott, KS05.1979
Skills
- Customer service
- Positive attitude
- Time management
- Data entry
- Organizing and categorizing
- Administrative support
- Office management
- Strong problem solver
- Scheduling
Timeline
Vice President/Cashier
Umion State Bank
05.1983 - 09.2025
Office Assistant
Midwestern Intermodel
01.1981 - 04.1983
Pittsburg State University
Associates Degree - General
Fort Scott Community College
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