SUSAN ETHRIDGE

• Assisted healthcare providers with patient examinations and procedures.
• Managed patient records using electronic health record systems.
• Prepared examination rooms and ensured cleanliness and organization.
• Collected specimens for laboratory testing according to accepted standards.

Received “Civilian Hard Charger” Award for outstanding patient care.

• Performed patient assessments, including vital signs and medical history documentation.
• Processed prescription refills in accordance with established protocols.
• Managed daily data entry into electronic health record systems.
• Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
• Monitored patient progress during hospital stays or extended care facilities visits.
• Educated patients about medications, procedures and physician's instructions.
• Verified appointment times with patients, preparing charts, pre-admission and consent forms.
• Kept facility stocked with necessary supplies, equipment and instruments.

• Scheduled appointments for patients via phone and in person.
• Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
• Measured vital signs and took medical histories to prepare patients for examination.
• Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
• Responded to patient callbacks and phone-in prescription refill requests.
• Educated patients about medications, procedures and physician's instructions.
• Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.

• Followed principles of asepsis and infection control to meet patient safety guidelines.
• Assessed, documented and monitored vital signs for patients within outpatient setting.
• Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.

• I WAS AWARDED THE ADMIRAL'S AWARD FOR OUTSTANDING PATIENT SERVICE IN FEBRUARY 2014.
• Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
• Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
• Organized charts, documents and supplies to maintain team productivity.