Susan Fauteux
Litchfield,NH
Overview
27
27
years of professional experience
Work History
Treatment Coordinator
Lowell Oral Surgery
Chelmsford, MA
03.2019 - Current
- Researched billing issues, scheduled appointments and verified insurance coverage.
- Performed in team leader capacity and organized all treatment and placement activities.
- Prepared schedules for office and hospital general anesthesia to boost care access.
- Laid out potential payment plans for patients.
- Educated patients on dental benefits and coordinated proper payment with insurance companies.
- Worked closely with patients to deliver excellent and direct individualized patient care.
Accounts Payable Specialist
Devine Millimet
Manchester, NH
08.2017 - 03.2019
- Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Prepared and mailed invoices to customers, processed payments and documented account updates.
- Entered figures using 10-key calculator to compute data quickly.
- Reached out to vendors and customers to verify information and follow up on client issues.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Investigated daily variances and corrected errors to resolve discrepancies.
Administrative Assistant
Sparton Technology Corporation
Hudson, NH
12.1995 - 08.2017
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Handled client correspondence and tracked records to foster office efficiency.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
Education
No Degree -
Rivier College
Nashua, NHHigh School Diploma -
Alvirne High School
Hudson, NH06.1987
Skills
- Operational Records Maintenance
- Medical Data Collection
- Treatment Documentation
- Quality Standards and Protocols
- Patient Rapport
- Phone Inquiries
- Explaining Policy and Procedures
- Time Management
- Registration and Scheduling
- Resolving Problems
- Patient Care Coordination
- HIPAA Regulations
- Patient Registration
Timeline
Treatment Coordinator
Lowell Oral Surgery
03.2019 - Current
Accounts Payable Specialist
Devine Millimet
08.2017 - 03.2019
Administrative Assistant
Sparton Technology Corporation
12.1995 - 08.2017
No Degree -
Rivier College
High School Diploma -
Alvirne High School