Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Susan Fowler

Sonora,CA

Summary

Talented Owner with excellent marketing, customer service and facility oversight skills and more than 3 years of experience. Highly effective and comfortable working with people at all levels in organization.

Experienced franchisee with over 3 years of experience in sevices. Excellent reputation for resolving problems and improving customer satisfaction.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Owner/Operator Planet Beach Contempo Spa Franchise

Self-employeed
Tucson, AZ
05.2008 - 05.2011
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Created and monitored promotional approaches to increase sales and profit levels.
  • Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
  • Optimized team hiring, training and performance.

Cashier

Walmart
Silver City, NM
03.2001 - 05.2002
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.

Cashier

Save Mart Supermarkets - N. California Division
Sonora, CA
05.1985 - 06.1988
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.

Education

Massage Therapy

Desert Institute of Healing Arts (DIHA)
Tucson AZ
12.2006

High School Diploma -

Sonora High School
Sonora, CA
06.1985

Skills

  • Customer Service
  • Hiring and Onboarding
  • Cost Management
  • Sales Promotion
  • Administrative Management
  • Sales Tracking

Certification

  • Licensed Massage Therapist

Languages

Spanish
Limited Working

Timeline

Owner/Operator Planet Beach Contempo Spa Franchise

Self-employeed
05.2008 - 05.2011

Cashier

Walmart
03.2001 - 05.2002

Cashier

Save Mart Supermarkets - N. California Division
05.1985 - 06.1988

Massage Therapy

Desert Institute of Healing Arts (DIHA)

High School Diploma -

Sonora High School
Susan Fowler