Susan Gandy

• Explained institution's fee structure, amenities, courses offered and facilities to prospective students.
• Identified and addressed concerns of incoming students.
• Consistently exceeded enrollment goals

• Coordinate completion of international applications to the Graduate School.
• Evaluation of all foreign credentials for graduate applications.
• Create initial I-20s as UNCG DSO.
• Review financial documents for new international students.
• Counsel prospective international undergraduate and graduate students.
• Increased application processing and credential evaluation time from 3 weeks to 24-48 hours.

• Responsible for completing existing international applicants
• Evaluation of international high school credentials and UG transcript credits
• Counseled families and interviewed students for admission to the university
• International recruitment in Asia
• Excellent presentation and communication skills
• Reasonable knowledge of Financial Aid.

• Increased applications over 50% and acceptances 37% from Fall 2013 to Fall 2014
• Travel approximately 15 weeks per year to recruit international undergraduate students
• Recruitment travel focused in Southeast and Eastern Asia, India, Latin America and Turkey
• Travel is a combination of large fairs and high school visits in both organized groups and solo
• Evaluation of international high school credentials
• Redesigned recruitment publications
• Recruited, signed and trained third party consultants/agents
• As well as created a training manual
• Leading a team to streamline the application and admission process for international students
• Created the UAB International Recruitment & Student Services Facebook page.

Assistant Vice President of Enrollment & Dean of Admission (12/2010 – 6/2012)

Director of Admission (2/2005 – 12/2010)

Associate Director of Admission (8/1991- 2/2005)

Assistant Director of Admission (8/1989 - 8/1991)

• Extensive knowledge and experience in all aspects of university admissions; freshmen, transfers, international and graduate.
• Highly adept at planning, managing and implementing recruitment strategies for the university.
• Worked closely with the Director of Financial Aid to ensure the desired enrollment balanced with the target discount rate.
• Converted admissions from paper files to paperless with scan technology in Fall 2008
• Implemented a CRM in Spring 2012
• Extensive travel, both domestic and international, for recruitment and professional enrichment.
• Recruited, signed and trained third party consultants/agents. As well as created a training manual.
• 7 years of targeted international recruitment in Asia, Latin America and Europe. Resulting in doubling the number of enrolled international students within 5 years to 6.5%.
• Supervised a staff of 14: 7 in-office admission counselors, 2 regional admission counselors, 4 support staff, and 1 intern
• Responsible for a $4.5 million budget including all admission advertising and publications.
• Lead a team to create all admission publications.
• Evaluation of international and domestic credentials.
• Evaluation of artist portfolios for admission and scholarship
• Worked closely with VP of Enrollment Management on strategic planning and marketing.
• Counseled families and interviewed students for admission to the university.
• Excellent presentation and communication skills.
• Consistently met or exceeded enrollment goals.
• Reasonable knowledge of Financial Aid.