Susan Geraldi
Las Vegas
Summary
Dynamic Telecommunications Manager with a proven track record at National Telecom Solutions, excelling in project management and customer relationship management. Expert in network management and sales strategy, driving significant growth in B2B services. Adept at leading teams and solving complex problems to enhance client satisfaction and service delivery.
Overview
25
25
years of professional experience
Work History
Telecommunications Manager
National Telecom Solutions
Las Vegas
04.2016 - Current
- Outbound high-pressure sales specialist for AT & T; B2B telecommunications, internet, and television services
- Coordinated with internal teams for installation of new communication infrastructure.
- Assisted in designing and administering projects for residential and commercial clients.
Telecommunications Sales Representative
Birch Communications Inc.
Las Vegas
01.2007 - 04.2016
- Built relationships with clients by providing ongoing support and advice on telecom products and services.
- Advised existing customers on how they can make the most out of their existing telecom services packages.
- Outbound B2B Telecommunications Manager; Telephone and internet Services
Sales Manager
Rybar Enterprises
Las Vegas
02.2000 - 12.2006
- Collaborated with other healthcare professionals, such as dietitians, physicians, and personal trainers, to ensure comprehensive care for clients.
- Sold weight loss products at a high velocity
Education
High School Diploma -
San Pedro High School
San Pedro, CA01-1993
Skills
- Network management
- Project management
- Telecommunications systems
- Data analysis
- Vendor management
- Customer relationship management
- Sales strategy
- Team leadership
- Problem solving
- Installation coordination
- Wireless technologies
- VoIP systems
- Cold Calling
- User support
- Customer service
- Written communication
- Upselling
- Telemarketing
- Project Management
Timeline
Telecommunications Manager
National Telecom Solutions
04.2016 - Current
Telecommunications Sales Representative
Birch Communications Inc.
01.2007 - 04.2016
Sales Manager
Rybar Enterprises
02.2000 - 12.2006
High School Diploma -
San Pedro High School
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