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Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions. Accountable Insurance Representative with excellent client management and insurance plan promotion. Highly effective juggler of multiple competing responsibilities simultaneously. Proven history of exceptional time management and customer service. Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

My name is Raphaela Gomes I am a client focused, highly adaptable and professional person with extensive experience in areas of customer service, financial transactions, health care support, skilled trades and sales environments.My background includes front desk operations, dental office assistance, cashier, nail technician, money transfer and management services, serving and construction based painting services. I am most comfortable working with people, handling responsibility and learning new skills. I take pride in being reliable, friendly, detail oriented and easy going. My current focus is to build a long term career with stability and growth.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Susan G. Matherson

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Insurance Sales

Accounts Receivable, Customer Service

Sales, Customer Service

Office Manager, Customer Serve, Sales

Bank Teller, Customer Service

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Alabama Insurance Education Program

Accounting

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Insurance Sales

Accounts Receivable, Customer Service

Sales, Customer Service

Office Manager, Customer Serve, Sales

Bank Teller, Customer Service

Alabama Insurance Education Program

Accounting

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