Susan Greeley
Summary
I am reliable, organized, detail oriented and love working with people of all walks of life. I excel at listening to concerns, identifying the issue and helping customers find a satisfactory solution.
Overview
41
41
years of professional experience
Work History
Field Representative
Oregon School Employees Association
09.2014 - 03.2022
- Developed strong relationships with constituents, ensuring trust and open communication regarding workplace issues
- Quickly developed rapport with school administration and board members to collaborate on issues that affect all schools, such and legislative funding and state mandates
- Researched best practices, wrote contract language and negotiated contracts for classified school approximately 1700 school employees in 16 separate districts
- Developed and maintained member satisfaction by promptly addressing concerns and providing effective solutions.
- Consistently achieved goals for growing membership
Field Representative
SEIU 1199NW
02.2000 - 07.2014
- Supported members by listening to concerns, identifying issues and specific training needs to support workers to achieve their goals
- Maintained schedule, while being flexible enough to rapidly respond to emergencies and still maintain any deadlines.
- Developed strong rapport with diverse membership of all ethnic and socio/economic backgrounds. It was imperative to build trust and maintain integrity in order to be successful
- Developed rapport with the management team to attempt to resolve issues at the lowest possible level and build a collaborative relationship when possible
- I maintained a membership of 2,000 hospital and clinic employees, and had to be well organized and flexible at all times
- Kept meticulous records for our legal team
Medical Records Coder
SoundHomeCare And Hospice
04.1981 - 02.2000
- Responsible for accurate analysis and coding of patient records to capture full medicare payment for patient services
- Worked with all disciplines to educate and improve documentation for Medicare compliance
- Reduced errors in medical billing by meticulously reviewing patient charts for accurate code assignment.
Education
Associate of Arts - Paralegal
Highline High School
Burien, WA1981
High School Diploma -
Lindbergh Senior High School
Renton, WA01.1974
Skills
- Organized
- Strong interpersonal skills
- Detail Oriented
- Efficient
- Able to work autonomously
- Problem solving
Timeline
Field Representative
Oregon School Employees Association
09.2014 - 03.2022
Field Representative
SEIU 1199NW
02.2000 - 07.2014
Medical Records Coder
SoundHomeCare And Hospice
04.1981 - 02.2000
Associate of Arts - Paralegal
Highline High School
High School Diploma -
Lindbergh Senior High School
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