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Seasoned project manager with over ten years of experience leading projects to successful completion. I possess outstanding leadership skills with a focus on improving processes for better productivity and positive customer outcomes. I am recognized by management as a team leader that can drive the full project lifecycle from inception to successful closure and have been recognized for outstanding team leadership. I am excited to expand my experience in supporting Operations and Engineering. Working directly for these organizations will grow my overall project governance experience and develop a better understanding of their needs. My business management background and experience provides added value in supporting both teams in managing resources and successfully completing project deliverables.

Personable and dedicated Customer Service Representative with extensive experience in fast paced industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Dynamic professional with a proven track record at the University of Missouri - St Louis, recognized for effective problem-solving and relationship-building. Successful at training and supervising staff. Additional customer service skills from part time job at Macy’s.

With a proven track record at DSV INTERNATIONAL SHARED SERVICE INC, I excel in workload monitoring and process optimization, blending troubleshooting skills with exceptional customer relations. Achieved continuous improvement and quality audit success, showcasing expertise in MS Office and a knack for fostering team growth.

Susan Hamilton

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Senior Business Support Specialist

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Career Services Specialist/Coordinator

Human Resources Assistant

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Senior Business Support Specialist

Recruiter

Career Services Specialist/Coordinator

Human Resources Assistant

Administrative Assistant

Business Administration

Bachelor of Science - Business Administration

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