Susan Hooper
Land O' Lakes,FL
Summary
Seeking a position in the accounting field where excellent analytical and technical skills can be utilized to improve the company's profitability
Over 15 years' experience working in the automotive industry Increasing responsibilities in receptionist, cashiering, customer service, clerical, title clerk, and accounting. Proven ability to complete accounting and title work with great accuracy Commissioned Notary Public with current credentials Proficient in CVR program in North Carolina, Chrysler/GM Rebates, Microsoft Office High School Graduate with Business Degree
Overview
27
27
years of professional experience
Work History
Tag and Title Clerk
Capital Automotive Group
Raleigh, NC
11.2015 - 12.2024
- Ensured that all necessary paperwork was completed correctly prior to closing out a transaction.
- Notified supervisor of possible delays and issues.
- Processed and maintained title files, implementing security measures to protect data.
- Verified accuracy of title documents for completeness and correctness.
- Processed applications for new titles, transfers and duplicate titles.
- Performed data entry of vehicle information into system for registration purposes.
- Managed and filed paperwork to transfer vehicle ownership title from dealer to purchaser for new, used and wholesale sales.
- Maintained current DMV title regulations knowledge for each state and processed compliant paperwork regardless of states involved.
- Processed completed and signed title documents through electronic vehicle registration program and maintained expert knowledge of computerized systems.
Title Clerk
ADESA
Raleigh, NC
11.2008 - 11.2015
- Maintaining and transferring vehicle titles
- DMV paperwork
- Answering phones, customer service, and notary duties
Title Administrator
David O'Neal Inc
Raleigh, NC
08.2008 - 10.2008
- Maintaining vehicle titles, MCO's, DMV paperwork, and registration over CVR
- Purchasing and sales of new and used vehicles through auctions and dealers
- Payoffs, purchases, and dealer trades utilizing the Chrysler system
- Customer service and notary duties
Wholesale Title Clerk
Johnson Automotive Center
Raleigh, NC
08.2007 - 08.2008
- Maintaining vehicle titles, MCO's, and DMV paperwork
- New and used purchases and trades
- Developing and maintaining a spreadsheet of monthly Bid Sale and Auctions
- Balancing data with accounting schedules
- Customer service and notary duties
Deal Processor
Patrick Pontiac
Henrietta, USA
06.1998 - 07.2007
- Company Overview: www.patrickautodeals.com
- Accounts receivable and payable
- Purchasing, rebates, deal breakdowns, costing, and factory reporting
- DMV title work, rebate Excel program, accurate registry books, GM and Chrysler reporting
- Customer service, switchboard, and cross trained in all office positions
- Www.patrickautodeals.com
Education
High School Graduate - Business Degree
Skills
- CVR program
- Chrysler/GM Rebates
- Microsoft Office
- Notary services
- Vehicle registration
References
References are available on request.
Activities
Girl Scouts of America
Timeline
Tag and Title Clerk
Capital Automotive Group
11.2015 - 12.2024
Title Clerk
ADESA
11.2008 - 11.2015
Title Administrator
David O'Neal Inc
08.2008 - 10.2008
Wholesale Title Clerk
Johnson Automotive Center
08.2007 - 08.2008
Deal Processor
Patrick Pontiac
06.1998 - 07.2007
High School Graduate - Business Degree
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