Susan Jankowiak

Burlington Stores

Sales Floor Supervisor/Key Holder :

• Self-motivated, with a strong sense of personal responsibility.
• Skilled at working independently and collaboratively in a team environment.
• Maintain Sales Floor merchandise according to seasonal Floor plan.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Paradox Software - Interview potential candidates, lead then through orientation, coach and introduce new employee to their direct manager.
• Open, close store and responsible for store cash, ordering change, deposits to bank, correct til amount, and reconciling shortages.
• Adhere to Burlington's core values: drive results, trust and respect, and building teams and partnerships.

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Promote Store Specials, proper merchandising according to specials
• Maintain and improve clientele list to improve sales
• Manager on duty responsible for all store duties, including coaching, customer service, merchandise maintenance, lunches, and all aspects related to store duties.