Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Susan Joseph

Wendell,NC

Summary

Dynamic Store Manager with a proven track record at Talbots Outlet, excelling in inventory management and team leadership. Successfully enhanced customer satisfaction through effective staff training and visual merchandising. Recognized for resolving customer issues promptly and maintaining high product quality, fostering a positive shopping experience.

Overview

9
9
years of professional experience

Work History

Store Manager

Talbots Outlet
Nags Head, North Carolina
07.2015 - 12.2024
  • Oversaw daily store operations, ensuring adherence to company policies.
  • Trained and supervised staff to elevate customer service standards.
  • Organized merchandise displays to create an inviting shopping atmosphere.
  • Resolved customer inquiries and complaints to uphold satisfaction levels.
  • Recruited and trained new employees to strengthen team performance.
  • Maintained product quality by managing stockrooms and disposing of damaged items.
  • Prepared weekly schedules to ensure adequate floor coverage within budget constraints.
  • Updated store signage and displays to reflect current promotions and enhance visibility.

Education

Associate of Arts -

CCAC

Skills

  • Inventory management and visual merchandising
  • Customer relationship management
  • Staff training and development
  • Team leadership
  • Performance evaluation

References

References available upon request.

Timeline

Store Manager

Talbots Outlet
07.2015 - 12.2024

Associate of Arts -

CCAC

Similar Profiles

CREATE PROFILE