Summary
Overview
Work History
Skills
Websites
Awards Recognition
Affiliations
Timeline
Generic

Susan Kaseroff

Weatherford

Summary

Seasoned, high-performing Sales Executive with 25+ years of proven success in the retail technology and SaaS sectors. Recognized for building innovative, revenue-generating, strategic multi-platform partnerships. Expertise spans business development, enterprise account management, forecasting, quota achievement, pipeline development, and cultivating long-term client relationships. Consistent top-performer and recipient of multiple Salesperson of the Year awards.

Overview

32
32
years of professional experience

Work History

Enterprise Account Executive

First Insight
Pittsburgh
11.2024 - Current
  • Spearheading business development initiatives amid multiple product pivots
  • Actively building a pipeline at 2x quota
  • Leading strategic discussions with key enterprise accounts including Bass Pro and Burberry

Sr. Account Executive

Lily AI
Mountain View
03.2022 - Current
  • Top Sales Representative; 300% of quota in 2023
  • Closed the largest deal in company history with Walmart
  • Awarded Salesperson of the Year

Regional VP Sales

Reflektion
San Mateo
12.2020 - 10.2021
  • Built a sales pipeline 2x annual quota
  • Achieved 110% of quota in Q2; closed IRCE Top 500 Retailer
  • Top performer in Q2; managed high-value deals with Revolve, PacSun, Eddie Bauer, Columbia, and Art.com

Regional VP Sales

True Fit
Boston
03.2019 - 12.2020
  • Consistent top performer; closed Nordstrom enterprise deal
  • Named Salesperson of the Year and Top North American Salesperson

Director of Enterprise Sales

Tulip Retail
Toronto
06.2018 - 03.2019
  • Built strong pipeline with Macy’s, Bloomingdales, Barneys, JC Penny, Neiman Marcus
  • Managed enterprise sales efforts during product infancy and leadership turnover

Director of Sales

Surge Commerce / Elevate Commerce
Petaluma
08.2017 - 05.2018
  • Collaborated with former MarketLive CEO in early startup stage sales development

Enterprise Account Executive

Narvar, Inc.
San Francisco
04.2016 - 08.2017
  • Exceeded quota by 150% in first year
  • Presidents Club inductee
  • Sold to IRCE Top 100 retailers

Senior Account Executive

MarketLive / Kibo Commerce
Petaluma
01.2010 - 01.2016
  • Number One Account Executive for three consecutive years
  • Presidents Club member
  • Expert negotiator and trusted advisor for mid to upper-tier retailers

National Account Manager

CAM Commerce Solutions
Fountain Valley
01.1993 - 01.2010
  • Consistently ranked #1 nationwide
  • Exceeded sales plan by minimum 175% annually
  • Chairman’s Club member every year
  • Managed full account lifecycle from lead to support

Skills

  • Enterprise SaaS Sales
  • New Business Development
  • AI & Retail Tech Sales
  • Forecasting & Pipeline Management
  • Strategic Account Planning
  • Contract Negotiation
  • Leadership & Team Collaboration
  • C-Level Relationship Building

Awards Recognition

  • Salesperson of the Year (Multiple Companies)
  • Presidents Club (Multiple Years)
  • Chairman’s Club (CAM Commerce Solutions)

Affiliations

  • Competitive Cutting Horse Rider
  • Golf
  • Gardening
  • Gym

Timeline

Enterprise Account Executive

First Insight
11.2024 - Current

Sr. Account Executive

Lily AI
03.2022 - Current

Regional VP Sales

Reflektion
12.2020 - 10.2021

Regional VP Sales

True Fit
03.2019 - 12.2020

Director of Enterprise Sales

Tulip Retail
06.2018 - 03.2019

Director of Sales

Surge Commerce / Elevate Commerce
08.2017 - 05.2018

Enterprise Account Executive

Narvar, Inc.
04.2016 - 08.2017

Senior Account Executive

MarketLive / Kibo Commerce
01.2010 - 01.2016

National Account Manager

CAM Commerce Solutions
01.1993 - 01.2010

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Susan Kaseroff