Susan Kelly Wyatt
United Network for Organ Sharing
North Prince George,VA
7
years of professional experience
An Executive Officer/Executive Assistant with over 30 years of experience, who is both solution and goal-oriented, having notable success in goal achievement. Organized and effective with proven ability to work independently as well as in team and group settings. Driven by new challenges and commitment to excellence to achieve focused results with creative solutions; at the same time demonstrating attention to detail, professionalism and a high work ethic.
Work History
Executive Assistant
7 Months- Provided executive-level administrative support to the interim CEO; calendar ownership ensuring alignment with organizational priorities and strategic goals.
- Proactively managed complex schedules balancing competing priorities, high visibility meetings, time-sensitive strategic commitments.
- Coordinated logistics for internal and external meetings, including executive leadership meetings with clear agenda and desired outcomes.
- Fully supported the CEO’s email inbox flagging priorities ensuring timely responses and anticipating needs.
- Prepared and organized materials and presentations for executive meetings with internal and external stakeholders.
- Full ownership of the senior leadership team meetings, tracking strategic priorities, agenda and action items to ensure timely follow up.
- Managed UNOS Board of Directors, Finance and Nominating Committee operations by scheduling and attending meetings, managing logistics, preparing materials.
- Served as a team member on the Board Relations team by scheduling the cadence of meetings, logistics, attending all Board meetings and crafting detailed meeting minutes and executive summaries ensuring accuracy for timely distribution.
- Served as the primary gatekeeper to the CEO; anticipating needs, removing administrative barriers, and managing his day.
- Partnered with the CEO on his daily external communications to ensure accuracy of content, message and clarity.
- Partnered with the CEO on the transformation agenda; synthesized input from the 12 Components of Organizational Health initiative to understand a ‘now’ state; organized and managed executive offsite meetings; organized internal strategic goal setting workshops and collaborated on the introduction of the ‘clarity slide’ for internal organizational messaging.
- Represented UNOS to external contacts on behalf of the CEO and senior executives, demonstrating professionalism and discretion.
- Supervisor: Mr. Mark Johnson, interim CEO
- 40 hours /week
Executive Officer
1 Year 8 Months- Independently monitored and analyzed major programs and projects, providing executive-level guidance, recommendations, and courses of action to support informed decision-making.
- Managed and maintained a centralized repository of statistical, narrative, and briefing materials supporting daily executive operations.
- Coordinated with CASCOM/SCOE reporting elements to ensure accuracy, completeness, prioritization, and timely submission of information for executive review.
- Attended all DtCG events and meetings; captured key decisions, tracked taskings, and ensured follow-through across staff elements.
- Collaborated with subject matter experts to develop executive-level briefings, speeches, and read-ahead materials.
- Acted on behalf of the DtCG to collect, organize, and synthesize information for meetings, speeches, and event planning/execution.
- Supported command operations by managing social media content awareness, assisting with daily issues, and coordinating the DtCG’s schedule while resolving conflicts.
- Screened and managed all incoming and outgoing correspondence, ensuring action items were routed to appropriate staff elements.
- Ensured recommendations and analyses were aligned with existing policies, directives, and senior leader requirements.
- Built consensus and facilitated communication across the Command team to advance key initiatives and priorities.
- Served as a trusted advisor, translating DtCG guidance into clear intent and actionable direction for staff.
- Maintained liaison with CASCOM/SCOE staff, Command Group, Major Subordinate Commands, Army stakeholders, and industry partners.
- Conducted special studies, independent reviews, and research on complex programs; delivered findings with conclusions and recommendations.
- Led command-level initiatives on behalf of the DtCG, including development of senior research position descriptions supporting Army modernization.
- Represented the DtCG at selected meetings and conferences; summarized outcomes and coordinated follow-up actions.
- Supervisor: Mr. Scott McConnell, SES Tier II
- 40 hours/week
- Security Clearance: Secret
Executive Assistant
1 Year 11 Months- Served as Executive Assistant and senior advisor to the Deputy Chief of Staff (G-9), Executive Officer, and Assistant Deputy, enabling effective executive leadership and operational continuity.
- Acted as the primary point of contact for enterprise-level communications, meetings, and taskings across headquarters staff and external stakeholders.
- Operated independently within established policy frameworks to manage executive office operations, priorities, and workflows.
- Directed and coordinated high-visibility projects and taskings across internal teams, higher headquarters, and external organizations.
- Provided executive-level guidance and administrative leadership to staff directorates, ensuring timely completion of actions and alignment with senior-leader intent.
- Screened, analyzed, and controlled all executive correspondence; prepared executive summaries, policy interpretations, and recommendations.
- Drafted and edited senior-level correspondence, policies, briefings, presentations, and reports for executive use.
- Managed executive calendars, scheduling, travel, and protocol activities to optimize time, focus, and decision effectiveness.
- Prioritized meetings, briefings, and engagements, determining appropriate delegation to senior staff while preserving executive bandwidth.
- Represented executive leadership in coordination with internal teams, government agencies, industry partners, and professional organizations.
- Facilitated cross-functional communication and follow-through, serving as a central integration point for staff coordination and task management.
- Conducted research and developed talking points, presentations, and written materials for executive engagements and decision forums.
- Identified operational and policy gaps; recommended corrective actions and process improvements to senior leadership.
- Advised senior staff on management, administrative, and organizational policies supporting mission execution.
- Led development, review, and publication of organizational policies, directives, and business process handbooks.
- Coordinated executive events, conferences, and high-level visits, ensuring compliance with ethics, legal, and protocol requirements.
- Managed executive travel, logistics, and expense reconciliation with full accountability.
- Supervisor: Lieutenant General Kevin Vereen, G-9, Pentagon
- 40 hours/week
- Security Clearance: Secret
Executive Secretary
2 Years 10 Months- Supported day-to-day operations for Sales, Marketing, and Logistics organizations, ensuring alignment of priorities, taskings, and executive requirements.
- Directed and coordinated 300+ cross-functional taskings, ensuring on-time delivery and alignment with senior leadership objectives.
- Managed sensitive personnel and staffing actions, including congressional and executive inquiries; analyzed issues and drafted executive-level responses and recommendations.
- Exercised full authority over executive scheduling, prioritizing engagements and resolving conflicts in coordination with senior leadership support staff.
- Served as primary point of contact for executive visitors, calls, and inquiries; triaged requests and provided guidance or routed to appropriate teams.
- Led planning and execution of VIP visits, executive briefings, and high-visibility engagements; ensured protocol, logistics, and readiness of staff and materials.
- Coordinated large-scale meetings and conferences, including agenda development, presentation preparation, and IT/virtual platform execution.
- Advised administrative and operational staff on agenda development, data validation, and preparation of background materials for executive reviews.
- Organized and executed executive events, ceremonies, and stakeholder engagements, including protocol and logistics coordination.
- Leveraged Microsoft Office, Teams, and automation tools to streamline reporting, improve data management, and enhance operational efficiency.
- Provided leadership and guidance to administrative staff; set priorities, allocated resources, and supported short- and long-term operational goals.
- Reviewed, updated, and implemented office policies and procedures; recommended process improvements to eliminate duplication and increase efficiency.
- Provided quality control and compliance review of written materials, ensuring accuracy, clarity, formatting standards, and information security requirements.
- Managed executive travel planning, logistics, and post-travel reconciliation with full accountability.
- Supported executive continuity by advising leadership on critical issues during absences and ensuring timely follow-up on correspondence and reports.
- Processed and certified time and attendance data; resolved discrepancies and ensured data integrity.
- Provided administrative and analytical support to internal audit functions; reviewed reports, tracked findings, and supported executive communications.
- Coordinated and executed 30+ executive-level virtual listening sessions with industry partners; managed scheduling, materials, participant coordination, and follow-up analysis.
- Led industry engagement initiatives with The Food Industry Association (FMI), coordinating 30+ executive sessions involving suppliers and distributors; synchronized multi-party calendars, materials, and technical execution.
- Managed internal projects including knowledge-management system modernization, enterprise campaigns with 100% employee engagement, and high-profile virtual executive events involving external partners and media coordination.
- Supervisor: Mr. Christopher T. Burns, Executive Director, SES Tier I, Sales, Marketing and Logistics
- 40 hours/Week
Executive Assistant
4 Months- Provided high-level administrative and executive support to the Dean, Senior Associate Dean for Finance and Administration, and Chief of Staff in support of the School of Medicine’s financial and administrative mission.
- Managed complex executive calendars and schedules, independently prioritizing meetings and projects to optimize leadership time and organizational effectiveness.
- Coordinated meetings and executive activities across the School of Medicine, MCV Physicians, and VCU Health System in support of dual executive leadership roles.
- Served as a trusted liaison, managing executive communications and coordinating with faculty, department chairs, administrators, and health system stakeholders.
- Prepared, reviewed, and edited confidential correspondence, contracts, reports, and executive presentations; ensured accuracy, compliance, and proper routing.
- Independently developed agendas, briefing materials, and meeting documentation; recorded and distributed meeting minutes and follow-up actions.
- Managed automated databases and document workflows to track contracts, approvals, and executive actions across multiple organizations.
- Supported annual budget planning and review processes for the School of Medicine, Centers and Institutes, and Dean’s Office units.
- Coordinated faculty and administrative performance evaluation processes and supported recruitment and search committees for business and clinical roles.
- Managed interview logistics, candidate travel, evaluation materials, and coordination with Human Resources.
- Assisted with staffing analysis and workforce planning for clinical satellite offices to ensure budget alignment.
- Coordinated executive travel, conferences, itineraries, and expense reimbursements.
- Maintained secure electronic and paper filing systems, email distribution lists, and document management platforms.
- Handled highly confidential materials with discretion while ensuring timely follow-through on executive actions and correspondence.
- Supervisor: Mr. Darrell Griffith, Senior Associate Dean/Executive Director of MCV Physicians
- 40 hours/Week
Education
IATA/FIATA Diplomas - air cargo transportation
Japanese Language Institute of Frankfurt Certificate - Completion
Associates of Science Degree - Business Management
GPA: GPA 3.92; Summa Cum Laude
Royal Society of Arts Certificate - Bilingual Secretaries (German), French in the Office, Typewriting (80wpm): German Audio Typewriting (50 wpm) and Shorthand
Royal Society of Arts Advanced Level Certificates - German and French
Royal Society of Arts Ordinary Level Certificates - Math, English, Spanish, Latin, French German, Understanding Industrial Society
Skills
Executive-level administrative and operational support; trusted advisor known for discretion
reliability
sound professional judgement and confidentiality.
Fluent in German; professional working proficiency.
Exceptional organization
planning
and prioritization skills with the ability to manage complex
high-volume workloads independently.
Proven ability to perform under pressure
manage competing priorities
and meet deadlines with minimal supervision.
Advanced written communication skills; experienced in drafting
editing
and reviewing executive correspondence
social media posts and business documents.
Strong oral and interpersonal communication skills; effective liaison with senior leaders and stakeholders.
Advanced proficiency in Microsoft Office Suite (Word
Excel
PowerPoint
SharePoint
Microsoft Teams) and electronic correspondence systems.
Expertise in calendar management
time optimization
and executive workflow coordination.
High typing proficiency (80 WPM) with strong attention to detail and accuracy.
Training in Lean leadership
project management fundamentals
business case development
professional business writing
and executive protocol and etiquette.
MS Suite Word PowerPoint Outlook 365 | Acrobat Excel SAP/R3 | Visio | SharePoint | Defense Travel System (DTS) | HRC Evaluation Entry System | TEAMS
AWARDS
The Meritorious Civilian Service Award., On-the-Spot Awards (August 2020, June 2021, July 2021, June 2023, June 2024, July 2024)., Time Off Award (August 2020, June 2021, June 2024).
Languages
German
Native or Bilingual
Timeline
Executive Assistant
United Network for Organ Sharing
09.2025 - 04.2026Read More
Executive Officer
Combined Arms Support Command
01.2024 - 09.2025Read More
Executive Assistant
Office of the Chief of Staff of the United States Army, Pentagon
02.2022 - 01.2024Read More
Executive Secretary
Defense Commissary Agency
04.2019 - 02.2022Read More
Executive Assistant
Virginia Commonwealth University
12.2018 - 04.2019Read More
Abbey Hall Secondary School
Royal Society of Arts Ordinary Level Certificates from Math, English, Spanish, Latin, French German, Understanding Industrial Society
Read More
Castle Hall Sixth Form School
Royal Society of Arts Advanced Level Certificates from German and French
Read More
Rugby College of Further Education
Royal Society of Arts Certificate from Bilingual Secretaries (German), French in the Office, Typewriting (80wpm): German Audio Typewriting (50 wpm) and Shorthand
Read More
Barstow College
Associates of Science Degree from Business Management
Read More
Japanese Language Institute of Frankfurt Certificate from Completion
Read More
IATA/FIATA Diplomas from air cargo transportation
Read More