Open To Work
Jessica Clancy
Norwell,MA
Summary
Exceptional executive partnerships, though often behind the scenes, significantly influence informed decision-making, prioritized initiatives, and strong relationships that empower leaders to focus on what truly matters. With over 20 years of experience collaborating with CEOs, COOs, and executive leadership teams across diverse sectors—including telecommunications, technology, public relations, nonprofits, and the performing arts—expertise includes anticipating needs, simplifying complexity, and proactively addressing challenges before they arise. This role goes beyond traditional administrative tasks, emphasizing the establishment of a solid operational foundation that enables executives to lead with clarity and confidence. By fostering an environment where strategy takes precedence over logistics, organizations can accelerate progress, enhance decision-making, and elevate team performance to new heights.
Overview
25
25
years of professional experience
Work History
Operational Site Lead & Senior Executive Assistant
Cogeco Inc. / Breezeline
Quincy, MA | Montreal, QC
11.2023 - 03.2026
- Facilitated initiatives with Chief Operating Officer to enhance executive performance during periods of organizational change across U.S. and Canadian operations.
- Managed complex calendar scheduling with focus on proper allocation of executive availability.
- Supported executive operations across U.S. and Canadian organizations, coordinating 50+ executive meetings, Quarterly Business Reviews, and leadership events annually.
- Created comprehensive executive briefing materials, presentations, and agendas that provided timely and pertinent information to leadership.
- Facilitated collaboration among site leads to exchange best practices and enhance overall company performance.
- Oversaw over $750k in executive travel and corporate expenses annually supporting executives across multiple U.S. states and Canadian provinces.
- Created expense reports, budgets, and filing systems for management team.
Executive Assistant to the President & CLO
Cogeco Inc. / Breezeline
Quincy, MA
11.2023 - 08.2024
- Supported the President and Chief Legal Officer by strategically managing executive priorities, complex calendars, confidential communications, and competing business demands.
- Oversaw internal approval processes for contract routing documents, guaranteeing thorough documentation and readiness for audits.
- Organized and managed litigation and employment meetings to maintain confidentiality and prepare executives with required documentation and relevant background information.
- Crafted detailed executive presentations and reports to support effective decision-making processes in strategic initiatives.
- Served as a central point of coordination for executive operations, fostering trust and collaboration among executives, board members, business partners, and cross-functional teams.
Executive Business Partner to the Chairman & CEO
Regan Communications Group
Boston, MA
11.2021 - 10.2023
- Served as a strategic partner to the Chairman & Chief Executive Officer, directing the daily operations of the executive office in a fast-paced public relations agency.
- Managed all external communications on behalf of the CEO, ensuring brand consistency and professionalism across all platforms.
- Managed complex executive calendars, client engagements, speaking commitments, travel logistics, and rapidly shifting business priorities while anticipating executive needs.
- Prepared executive presentations, briefing books, leadership communications, proposals, speeches, and confidential correspondence supporting executive decision-making and client relationships.
- Directed financial operations including executive expense reporting, corporate card reconciliation, vendor payments, and invoice approvals to ensure compliance and operational efficiency.
- Managed 50+ speaking engagements, client meetings, and executive presentations annually
- Built trusted relationships with executives, clients, media partners, vendors, and internal stakeholders while representing the executive office with professionalism and sound judgment.
- Handled confidential client matters with discretion, maintaining compliance with industry standards and fostering client trust.
Senior Executive Assistant | Office Manager
American Plumbing & Heating
Norwell, MA
06.2015 - 09.2021
- Served as Senior Executive Assistant to the Managing Director while overseeing daily office operations and administrative functions for a growing organization.
- Directed office operations, facilities management, vendor relationships, purchasing, office technology, and workplace processes to ensure efficient day-to-day operations.
- Facilitated management of intricate executive schedules, travel coordination, and confidential communications to support executive decision-making and priorities.
- Oversaw contract administration, accounts payable and receivable, executive expense reporting, invoice approvals, budget tracking, and financial reconciliation.
- Partnered with leadership to improve operational processes, implement organizational efficiencies, and support strategic business initiatives across multiple departments.
- Coordinated and executed comprehensive employee initiatives to foster a positive work environment for over 300 staff members across the organization.
Event Operations & Finance Manager
Chamber Theatre Productions
Boston, MA
01.2011 - 12.2014
- Managed nationwide touring logistics for over 500 educational theatre productions nationwide, coordinating travel, scheduling, and operations across multiple U.S. markets.
- Directed accounts payable, accounts receivable, production budgets, vendor payments, and financial reconciliation while ensuring accuracy and timely processing.
- Negotiated vendor agreements and coordinated contracts, purchasing, production schedules, travel accommodations, and logistical support for multiple touring companies.
- Balanced concurrent productions and competing priorities while maintaining operational excellence, financial accountability, and adherence to production timelines.
- Managed monthly, quarterly, and annual financial reporting cycles ensuring accuracy and compliance.
Development Associate
Wang Theatre at the Boch Center
Boston, MA
01.2009 - 01.2011
- Achieved successful funding by preparing comprehensive grant proposals and budgets.
- Coordinated submission timelines for corporate foundational grants, ensuring adherence to reporting requirements and stewardship commitments.
- Established and maintained strategic donor connections to enhance overall fundraising efforts and community involvement.
- Strengthened donor relationships through effective correspondence and stewardship reporting.
- Contributed to annual reporting processes by collecting relevant data from various departments and presenting it in an engaging manner for stakeholders'' review.
- Contributed to effective board development through meticulous maintenance of fundraising databases and insightful donor prospect research.
Executive Assistant | Theatre Services Associate
Wang Theatre at the Boch Center
Boston, MA
08.2007 - 01.2009
- Streamlined daily executive office functions through effective management of calendars, travel coordination, and confidential correspondence, enhancing support for the vice president.
- Facilitated contract management, artist rider compliance, production timeline organization, hospitality arrangements, and logistical support for a diverse range of over 100 annual concerts and special events.
- Facilitated communication among artists, agents, promoters, vendors, production teams, and executive leadership to ensure seamless event execution.
- Developed comprehensive executive reports and presentations, ensuring all materials adhered to confidentiality standards and detailed accuracy.
- Cultivated trusted relationships with performers, clients, vendors, and internal teams while embodying executive leadership through professionalism and sound judgment.
Producer
Elliott Norton Awards | Boston Theatre Critics Association
Boston, MA
2009 - 2011
- Produced the prestigious Elliot Norton Awards, New England’s premier theatre awards ceremony, presented by the Boston Theater Critics Association at Sanders Theatre, Harvard University.
- Oversaw comprehensive event production, including scheduling, vendor management, contract negotiations, budgeting, purchasing, and logistics.
- Managed coordination of VIP guests, presenters, performers, sponsors, and executive stakeholders, ensuring seamless backstage operations.
- Facilitated partnerships among theatre leadership, production teams, venue staff, volunteers, and vendors to produce a distinguished live event celebrated within the regional theatre community.
- Oversaw cross-functional event operations, proactively addressing logistical challenges to enhance attendee, performer, and stakeholder experiences.
- Orchestrated successful large-scale production to enhance project outcomes through collaborative execution and meticulous attention to detail.
Education
B.A. - Communications & Media Studies
Regis College
Weston, MAGraduate Certificate - Business Administration
Regent's University London
London, EnglandSkills
Technical Skills: Microsoft 365 (Outlook, Word, Excel, PowerPoint, OneNote, Teams, SharePoint, OneDrive, Planner, Forms, Bookings), Google Workspace (Gmail, Calendar, Docs, Sheets, Slides, Drive), Microsoft Copilot, ChatGPT, Google Gemini, NotebookLM, Slack, Zoom, SAP Concur, Adobe Acrobat Pro, DocuSign, Canva, Calendly, Corporate Card Reconciliation, Budget Administration, AP/AR, Invoice Processing, Executive Travel Management, Board Materials Preparation, Complex Calendar Management
Soft Skills: Executive Business Partnership, Trusted Advisor, Strategic Thinking, Executive Presence, Business Acumen, Sound Judgment, Executive Communications, Stakeholder Management, Cross-Functional Leadership, Decision Support, Anticipation & Foresight, Operational Excellence, Organizational Agility, Process Optimization, Change Leadership, Crisis Management, Diplomacy, Emotional Intelligence, Discretion & Confidentiality
Timeline
Operational Site Lead & Senior Executive Assistant
Cogeco Inc. / Breezeline
11.2023 - 03.2026
Executive Assistant to the President & CLO
Cogeco Inc. / Breezeline
11.2023 - 08.2024
Executive Business Partner to the Chairman & CEO
Regan Communications Group
11.2021 - 10.2023
Senior Executive Assistant | Office Manager
American Plumbing & Heating
06.2015 - 09.2021
Event Operations & Finance Manager
Chamber Theatre Productions
01.2011 - 12.2014
Development Associate
Wang Theatre at the Boch Center
01.2009 - 01.2011
Executive Assistant | Theatre Services Associate
Wang Theatre at the Boch Center
08.2007 - 01.2009
Producer
Elliott Norton Awards | Boston Theatre Critics Association
2009 - 2011
B.A. - Communications & Media Studies
Regis College
Graduate Certificate - Business Administration
Regent's University London