Susan Knipper
Grapevine
Summary
Demonstrates strong communication and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further client relations. Brings positive attitude and commitment to continuous learning and growth.
Overview
30
30
years of professional experience
Work History
Regional Vice President-Network & Payor Relations
Nova Medical Centers
01.2019 - Current
- Strengthened relationships with key clients by providing exceptional customer service and support.
- Expanded the company''s presence in new territories, establishing valuable partnerships and increasing market penetration.
- Implemented cross-functional initiatives for continuous improvement in sales, customer satisfaction, and operational efficiency.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Represented organization at industry conferences and events.
Regional Sales Director
One Call/Align Networks
01.2011 - 01.2018
- -Utilizing my extensive experience and understanding of the workers compensation industry to increase brand awareness and territory revenue
- -Grew territory by65% in first year of employment with a proven record of reaching and exceeding revenue and growth goals
- -Organized and conducted product trainings, educational events, roll-outs and stewardships for clients in multiple forums
Account Executive
MCMC
01.2010 - 01.2011
- -Responsible for increasing revenue and promoting expansive product base
Account Representative
PI Solutions/Action Detectives
01.2005 - 01.2009
- -Increased clientele while working successfully with ownership to develop innovative products
Marketing Manager
Southwest Investigations
01.2002 - 01.2005
- -Exclusively managed all marketing and sales initiating company growth
Area Sales Manager
Genex
01.1998 - 01.2001
- -Achieved the ranking of sixth in the nation and second in the region for revenue growth
- -Increased book of business over3 million dollars
- -Selected for the Communication Team and responsible for disseminating information to fellow employees
Marketing Manager
Options
01.1995 - 01.1998
- -Doubled book of business and participated in implementation of company’s marketing procedures
Education
Bachelor Of Arts - Advertising, Minor English
Texas Tech University
Skills
- 30 years of sales and account management experience with exceptional record of client retention and revenue growth
- Strong interpersonal skills in managing customer relationships, support and problem solving
Timeline
Regional Vice President-Network & Payor Relations
Nova Medical Centers
01.2019 - Current
Regional Sales Director
One Call/Align Networks
01.2011 - 01.2018
Account Executive
MCMC
01.2010 - 01.2011
Account Representative
PI Solutions/Action Detectives
01.2005 - 01.2009
Marketing Manager
Southwest Investigations
01.2002 - 01.2005
Area Sales Manager
Genex
01.1998 - 01.2001
Marketing Manager
Options
01.1995 - 01.1998
Bachelor Of Arts - Advertising, Minor English
Texas Tech University
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