Susan Lawson
Jasper,GA
Summary
Skilled and adaptable Certified Medical Assistant with extensive experience in patient scheduling, vaccine management, and clinical specimen processing. Strong in vital signs, phlebotomy, injections, and EHR documentation. Focused on efficient clinic operations and quality patient support.
Overview
21
21
years of professional experience
Work History
Certified Medical Assistant
Piedmont Mountainside Primary Care
Jasper, GA
01.2014 - Current
- Prepared exam rooms and maintained clean clinical spaces for primary care visits.
- Collected patient vital signs and documented histories in electronic medical records.
- Assisted providers with routine exams, injections, and in-office procedures.
- Coordinated patient scheduling, referrals, and follow-up care to enhance access to primary care services.
- Reviewed medication lists and updated chart information for accurate patient records.
- Answered patient calls and relayed messages to clinical staff promptly.
- Performed phlebotomy and processed specimens for laboratory testing.
- Sterilized instruments and restocked supplies to support daily clinic operations.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Relay messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Educated patients on medications and procedures to ensure understanding of physicians' instructions.
- Managed scheduling of patient visits to ensure timely access to care for patients via phone and in person.
- Arranged patient charts to streamline access for clinical staff., documents and supplies to maintain team productivity.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
- Changed dressings on wounds to prevent infection and check for healing.
- Participated in team meetings to identify workflow improvements and enhance patient care outcomes.
- Contributed to office operations by triaging patients by severity of medical complaint.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
Certified Medical Assistant
Piedmont Heart Institute
Jasper, GA
04.2006 - 01.2014
Education
GED -
Chattahoochee Technical College
Jasper, GA01-2013
Certificate -
American Registry of Medical Assistants
Westfield, MA05-2013
Skills
- Vital signs assessment
- Medication administration
- Phlebotomy procedures
- Clinical specimen processing
- Diagnostic testing
- Electronic health records
- Immunization tracking
- Patient scheduling
- Patient education
- Inventory control
Timeline
Certified Medical Assistant
Piedmont Mountainside Primary Care
01.2014 - Current
Certified Medical Assistant
Piedmont Heart Institute
04.2006 - 01.2014
GED -
Chattahoochee Technical College
Certificate -
American Registry of Medical Assistants