Susan LeBarron
Holiday
Summary
Outgoing Customer success specialist with experience overseeing multiple tasks and managing projests efficiently. Hardworking professional committed to providing outstanding customer service and assistance.
Overview
14
14
years of professional experience
Work History
Uber/Lyft Driver
10.2018 - Current
- Maintained a high level of customer satisfaction with over 20,000 rides.
Administrative Assistant/ Supervisor
KBM Services Group
07.2017 - 10.2018
- Mentored junior staff members on best practices for office administration, leading to increased efficiency across the department.
- Streamlined office processes by implementing new policies and procedures to establish HOA for luxury condominiums.
Real Estate Agent
Keller Williams Realty
03.2017 - 12.2017
- Negotiated, facilitated, and managed real estate transactions.
Server
Tarpon Turtle
10.2015 - 03.2017
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server/Bartender
Ramuntos
04.2011 - 06.2015
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
Real Estate License -
Bob Hogue School of Real Estate
Palm Harbor, FL01-2017
Associates - Business
River Valley Community College
Claremont, NH06-1997
Skills
- Experienced in Providing a Multitude of Services: 30 years of accommodating customers, clients and/or residents in fast-paced diverse environments
- Responsible and Dependable: entrusted with specific opening and closing procedures of various companies
- Strong Organizational Skills: training new employees, supervising staff, creating schedules and the resolution of workplace conflicts
- Confident in Taking Initiative while working independently
- Excellent Communication Skills: acquiring and retaining positive relationships with customers in various situations
- Diligent Time Manager
Timeline
Uber/Lyft Driver
10.2018 - Current
Administrative Assistant/ Supervisor
KBM Services Group
07.2017 - 10.2018
Real Estate Agent
Keller Williams Realty
03.2017 - 12.2017
Server
Tarpon Turtle
10.2015 - 03.2017
Server/Bartender
Ramuntos
04.2011 - 06.2015
Real Estate License -
Bob Hogue School of Real Estate
Associates - Business
River Valley Community College
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