Susan Lee
Health Care Account Management
Minneapolis,MN
Summary
Accomplished healthcare account manager with more than 12 years of pharmacy contract negotiation and professional pharmacy account manager experience. Highly skilled with optimizing contract portfolios while leveraging key relationships with wholesalers and manufacturers. Skillful negotiator - determining lowest possible cost, factoring in quality and reliability.
Overview
19
19
years of professional experience
Work History
Pharmacy Account Manager
Premier Inc.
Charlotte, NC
09.2018 - Current
- Accomplished pharmacy account manager in Central Region. Directly responsible for over 2.5B in pharmacy contracts. Considered trusted advisor for members.
- Perform in numerous projects to help with aggregation groups, RFP’s, added value contracts, as well as many other contract and services.
- Expert at GPO pharmacy relationships, negotiation strategies, contract optimization, and other valued services. Superior knowledge on vaccine, VFC, and plasma/blood derivatives contracts. Extensive knowledge on 340B.
- Provide white glove support to Premier member hospitals and health system pharmacies to implement and optimize use of Premier's GPO portfolio and other Premier services. Demonstrates high degree of independence and ownership of accounts and projects.
Purchasing Agent
HealthPartners
Minneapolis, MN
02.2011 - 07.2018
- Expert with negotiating vaccine, plasma, 503B, specialty acute drugs as well as many other pharmacy related contracts for hospitals and clinics. Performed sourcing plans to ensure continuity of vaccine, injectables, 503B, and other pharmacy related items.
- Solidified strong relationships with pharmaceutical manufacturers, wholesalers, GPO partners to adamantly confirm best contract pricing and inventory/forecast levels for my hospitals and clinics.
Hospital Services Representative
Universal Hospital Services
Minneapolis, MN
02.2009 - 02.2011
- Informed customers of service specials, completion times, and service expenses to provide exemplary customer service.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Worked in tandem with hospital staff to locate equipment defects and opportunities to address technical issues and savings opportunities.
Senior Clinical Specialist
GSK
Raleigh, NC
02.2004 - 02.2009
- Forged long -term alliances by delivering superior service to physicians and providers. Executed in-services for healthcare providers to consult them about new indications and continuous HMO coverage changes.
- Effectively achieved sales quota from 2004 – 2008 for Psychiatry, Neurology, and Primary Care.
- Developed professionalism of key opinion leaders in different parts of territory, which involved University of Minnesota, Methodist, Abbott Northwest, North Memorial, and other parts of metro area.
Education
Bachelor of Arts - International Business And Managerial Economics
University of Minnesota - Twin Cities
Minneapolis, MN 05.2001 -
Skills
GPO Relationship Manager
Pharmaceutical Sales
Contract Portfolio Management
Project Management
Business Analytics
Presentation skills
Microsoft office tools
Accomplishments
U.S. Army Field Medic - 91B - Specialist
Recipient of U.S. Army R.O.T.C scholarship
Timeline
Pharmacy Account Manager
Premier Inc.
09.2018 - Current
Purchasing Agent
HealthPartners
02.2011 - 07.2018
Hospital Services Representative
Universal Hospital Services
02.2009 - 02.2011
Senior Clinical Specialist
GSK
02.2004 - 02.2009
Bachelor of Arts - International Business And Managerial Economics
University of Minnesota - Twin Cities
05.2001 -