Susan Lerner
Long Beach
Summary
Proven Medical Office Support Specialist with a track record of enhancing patient satisfaction and clinic efficiency at Cardiovascular Medical Center. Demonstrated professionalism and organizational skills, excelling in managing appointment scheduling and performing EKGs. Skilled in attention to detail, significantly improving patient care and operational workflows.
Overview
21
21
years of professional experience
Work History
Medical Office Support Specialist
Mount Sinai
03.2022 - 06.2024
Answered phones
Scheduled pat appointments
Medical Office Support Specialist
South Nassau Hospital
01.2021 - 03.2022
Patient appointments
answered. Phone
Medical Assistant, Internal Medicine
Cardiovascular Medical Center
06.2003 - 01.2021
- Improved patient satisfaction by efficiently managing appointment scheduling and timely followups.
- Increased clinic efficiency performing EKGs under physician supervision.
- Enhanced patient care by accurately recording medical histories and vital signs, as well as updating charts.
Education
Master of Arts - Elementary Education
NYU
New York, NY06.1974
Bachelor of Science - Elementary Education
University of Miami
Coral Gables, FL06.1973
Skills
- Professionalism and Work Ethics
- Attention to Detail Focus
- Organizational Skills Development
Timeline
Medical Office Support Specialist
Mount Sinai
03.2022 - 06.2024
Medical Office Support Specialist
South Nassau Hospital
01.2021 - 03.2022
Medical Assistant, Internal Medicine
Cardiovascular Medical Center
06.2003 - 01.2021
Master of Arts - Elementary Education
NYU
Bachelor of Science - Elementary Education
University of Miami
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