Summary
Overview
Work History
Education
Skills
REFERENCES
Timeline
Generic

Susan Lewandowski

Saukville

Summary

Dynamic business leader with extensive experience in project management and contract negotiation at Rick Crivello Contracting. Proven track record in developing marketing strategies and enhancing customer service, resulting in improved client satisfaction. Skilled in vendor management and budget oversight, driving successful project outcomes and fostering strong business relationships.

Overview

37
37
years of professional experience

Work History

Business Owner

MRS Window Solutions
Saukville
03.2025 - Current

As the majority partner, my responsibilities center around the general oversight of business operations, in conjunction with my two minority-stake partners. These responsibilities include, but are not limited to:

  • Review and execute customer contracts and change orders, vendor purchase orders, as well as banking and tax documents.
  • Establish marketing strategies, including social media campaigns, to promote the business.
  • Develop relationships with key customers, suppliers, and vendors in order to secure advantageous terms for the company.
  • Create customer service policies to ensure customer satisfaction.

Project Manager

Rick Crivello Contracting
Saukville
04.1988 - 03.2024

As the lead support for our family-owned construction business for over 30 years, my responsibilities included:

  • Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.
  • Created and implemented processes to ensure successful completion of projects.
  • Developed and maintained project plans, timelines, and budgets.
  • Provided guidance to team members regarding tasks assigned to them.
  • Maintained records of all documents related to each project including specifications, change orders, invoices.
  • Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.

Education

High School Diploma -

Port Washington High School
Port Washington, WI
05-1982

Skills

  • Contract negotiation
  • Vendor management
  • Marketing strategy
  • Customer service
  • Project management
  • Budget management

REFERENCES

  • John Foss, Senior Project Manager, Catalyst Construction
  • Ben Shearer, VP of Construction, MSP Construction
  • Rob Padley, VP of Construction, Gorman and Company
  • Kathy Hanson, Residential Homeowner and past customer
  • Maria Platinaris, Residential Homeowner and past customer

Timeline

Business Owner

MRS Window Solutions
03.2025 - Current

Project Manager

Rick Crivello Contracting
04.1988 - 03.2024

High School Diploma -

Port Washington High School