Susan Locklear
Moore,OK
Summary
Seasoned Financial Management professional with proven expertise in accounting processes, systems oversight and compliance reporting. Knowledgeable about AP/AR, contract administration, budgeting and all other aspects of successful financial operations. Talented team builder and supervisor with expertise to develop and maintain consistent, accurate, and legal accounting structures. Skilled Tedller Supervisor inspired and motivated to help customers build financial independence.
Overview
8
8
years of professional experience
Work History
Bank Teller Supervisor
IBC Bank
Norman, OK
01.2019 - Current
- Monitored cash levels in each teller's drawer.
- Find outages
- Do cash orders for the bank.0
- Managed and balanced cash vault, audits, and general ledger accounts..9
- Assisted in developing and implementing training programs for new tellers.0
- Maintained regular performance appraisals for subordinates through verbal, written and on-going review programs.
Consumer Care Representative
J and D Marketing
Oklahoma City6, OK
03.2016 - 12.2018
- Actively listened to customer concerns and offered appropriate solutions and advice.2
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
- Actively listened to customer concerns and offered appropriate solutions and advice.
- Ensured that all relevant information is captured accurately in the database.
Education
Some College (No Degree) - Business Administration and Management
OCCC
Oklahoma City, OKSkills
- Money Orders
- Consumer Banking
- Commercial Servicing
- Business Development
- Staff Management
Timeline
Bank Teller Supervisor
IBC Bank
01.2019 - Current
Consumer Care Representative
J and D Marketing
03.2016 - 12.2018
Some College (No Degree) - Business Administration and Management
OCCC