Collaborated closely with pharmacy providers to ensure optimal patient care
Authorized transportation arrangements for patients
Coordinated effectively with case management and the clinical team to streamline patient care for 70 clients.
Supervised medication management within the current EMR system
Created and managed lab orders to support patient diagnostics
Provided comprehensive assistance with patient referrals as needed
Efficiently ran day to day operations of the medical Department
Completed preauthorizations for all medication.
Medical Department Assistant Manager/Case Manager
New Freedom
06.2021 - 03.2024
Provided comprehensive case management services for the adult reentry and community program for participants as they navigate career pathway working in partnership with team members to orient and assess participant readiness for programming, identifying strengths and challenges to achieving goals
Coordinating care with 150 client's clinical team
Assessing patient for necessary care or changes to current care plans
Assess and act accordingly in response to treatment barriers and psychosocial issues
Achieved organizational goals while upholding standards and best practice
Facilitate the collection, processing and shipping of urine specimens
Efficiently and safely obtaining urine and saliva samples from patients for the purpose of laboratory testing.
Case Manager/ Behavioral Health Technician
Sunshine Residential Homes
08.2019 - 06.2021
Effectively worked towards achieving permanency for children while actively assessing the needs of the child and the parent/foster parent, and coordinating interventions when necessary
Lived onsite and mentored 10 adolescent males and females emphasizing safety, challenging negative thoughts and behaviors
Scheduling programming and daily routines
Managing appointments and administering medications in accordance with all State youth service regulations
Completed all required documentation within the prescribed time frame.
Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
House Manager/Case Manager
Bethany Children's Home
05.2017 - 07.2019
Effectively worked towards achieving permanency for children while actively assessing the needs of the child and the parent/foster parent, and coordinating interventions when necessary
Lived onsite and mentored 13 adolescent males self-awareness, challenging negative thoughts, behaviors, and peer cultural viewpoints
Scheduled programming and daily routines creating a loving family structure necessary for success
Managed appointments and monitored medications in accordance with all State youth service regulations
Completed all required documentation within the prescribed time frame.
House Parent/Case Manager
Imagine Family Homes
11.2016 - 04.2017
Lived onsite and ran day to day operations for 8 adolescent males
Scheduled appointments, administered medication in accordance with all State youth service regulations, developed care plans and youth services
Provided emergency first aid and summoned medical assistance when necessary
Completed detailed documentation for each resident's file regarding behavioral observations, incidents reports, progress notes, and other pertinent information.
Certified Nursing Assistant
Banner Health
04.2016 - 11.2016
Assisted patients with daily activities
Responsible for vital signs, weight and blood glucose, monitored ventilator, pulse ox and feeding alarms
Successfully followed doctor, nurse and therapy orders
Completed documentation in prescribed time.
CNA - Certified Nursing Assistant
NORTH MOUNTAIN MEDICAL AND REHABILITATION CENTER
07.2013 - 03.2016
Assisted critical care patients with daily activities
Successfully followed repositioning and therapy schedules
Vital signs, weights and blood glucose
Monitored ventilator, pulse ox and feeding alarms
Completed documentation within prescribed time frame.
CNA - Certified Nursing Assistant
East Lake Nursing and rehabilitation
06.2012 - 01.2013
Assisted Alzheimer's patients with daily activities
Followed doctor, nurse and therapy care plans
Responsible for vital signs, daily weights and blood glucose
Completed all documentation within prescribed time frame.
Self Employed Owner/Operator
Cuddly Bear Daycare
06.2008 - 11.2012
Efficiently ran day to day operations for licensed in-home daycare
Implemented all State regulations
Structured daily learning curriculum for children, newborn to 5 yrs
Followed all State guidelines for nutrition program.
CNA - Certified Nursing Assistant
St. Joseph Medical Center
05.2005 - 06.2008
Assisted 10+ transitional care patients with daily activities
Restorative aid for physical and occupational therapy department
Responsible for vital signs, daily weights and blood glucose
Completed all documentation within prescribed time frame.
Education
Certificate - Respiratory Therapy
Ivy Tech Community College
Michigan City, IN
05.2005
High school or equivalent - General Studies
Plymouth High School
Plymouth, IN
05.1988
Skills
Customer Service
Medication Administration
Case Management
Crisis intervention
Use critical thinking skills to assist with behavioral problems
Hospital Experience
Behavioral Health
Crisis Management
Certification
CPR
First Aid Certification
Additional Information
Level One Fingerprint Clearance Card
Timeline
Medical Department Supervisor/Case Manager
Sanctuary Recovery Centers
03.2024 - Current
Medical Department Assistant Manager/Case Manager
New Freedom
06.2021 - 03.2024
Case Manager/ Behavioral Health Technician
Sunshine Residential Homes
08.2019 - 06.2021
House Manager/Case Manager
Bethany Children's Home
05.2017 - 07.2019
House Parent/Case Manager
Imagine Family Homes
11.2016 - 04.2017
Certified Nursing Assistant
Banner Health
04.2016 - 11.2016
CNA - Certified Nursing Assistant
NORTH MOUNTAIN MEDICAL AND REHABILITATION CENTER
07.2013 - 03.2016
CNA - Certified Nursing Assistant
East Lake Nursing and rehabilitation
06.2012 - 01.2013
Self Employed Owner/Operator
Cuddly Bear Daycare
06.2008 - 11.2012
CNA - Certified Nursing Assistant
St. Joseph Medical Center
05.2005 - 06.2008
Certificate - Respiratory Therapy
Ivy Tech Community College
High school or equivalent - General Studies
Plymouth High School
CPR
First Aid Certification
Similar Profiles
Paula GilliamPaula Gilliam
Case Manager BHT at Sanctuary Recovery CentersCase Manager BHT at Sanctuary Recovery Centers