Susan Malcom
Warner Robins,GA
Summary
Well-qualified very decisive beauty enthusiast familiar with skin care and skin health with skills and abilities needed to succeed. Focused on delivering exemplary service to each clients' individual needs. Passionate about skincare, skin health, anti-aging, and engaging with people while helping ladies and gentlemen feel their best!
Overview
22
22
years of professional experience
1
1
Certification
Work History
Salon Owner/Operator
Barbie Me
Byron, GA
04.2021 - Current
- Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
- Enhanced client satisfaction by offering personalized skincare, body and beauty services tailored to individual preferences.
- Increased brand visibility by creating and curating engaging content for various social media platforms.
- Performed body sculpting based on individual needs
- Makeup for special occasions
- Provided personalized skincare consultations and product recommendations.
Dealer Relationship Manager
Midsouth Community Federal Credit Union
Macon, GA
04.2002 - Current
- Strengthened dealer relationships by providing prompt and efficient support for inquiries and concerns.
- Increased sales revenue by implementing strategic business development plans and fostering strong client relationships.
- Enhanced dealer satisfaction with thorough follow-ups on outstanding issues, promoting long-term partnerships.
- Increased sales volume by implementing targeted marketing strategies tailored to individual dealerships.
- Identified opportunities for growth within existing accounts, developing customized solutions to drive revenue.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Increased team productivity by implementing streamlined processes and effective communication strategies.
Education
No Degree - Business Management
Macon State College
Macon, GA2002
Skills
- Sales strategy
- Skin care knowledge
- Body contouring knowledge
- Makeup application knowledge
- MLM knowledge
- Social media management
- Social Media Platforms
- Content Development
Certification
Certificates:
*Radio Frequency, Cavitation, Wood Therapy, Wrinkle Reduction, and Laser Lipo
* Hyaluron Pen Training
*Fat Dissolve
*Microneedling
Timeline
Salon Owner/Operator
Barbie Me
04.2021 - Current
Dealer Relationship Manager
Midsouth Community Federal Credit Union
04.2002 - Current
No Degree - Business Management
Macon State College