Susan Manning
Ogden,UT
Summary
Skilled office manager with extensive experience in payroll, bookkeeping, and accounts management. Proven track record in optimizing office procedures, enhancing customer relations, and maintaining compliance. Strong ability to thrive under pressure and ensure timely project execution.
Overview
9
9
years of professional experience
Work History
Office Manager, Bookkeeper
Northern Builder
01.2020 - Current
- Managed all AP & AR and payroll processes to ensure accurate financial operations.
- Ensure all permits are current.
- Managed customer relationships to ensure satisfaction throughout the building process., entailing budgeting, selections for their new home, keeping them up to date on the status of the build.
- Coordinated subcontractor schedules for new construction builds to maintain project timelines.
- Work directly with the general contractor to make sure everything is handled correctly and on time.
- Identified and resolved issues to facilitate smooth project completion.
- Managed daily office operations and ensured smooth workflow for staff.
- Organized and scheduled meetings, maintaining efficient calendar management.
- Maintained filing systems and ensured accurate record-keeping practices.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed office inventory and placed new supply orders.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Supervised staff members, organized schedules and delegated tasks.
- Coded and entered daily invoices with in-house accounting software.
Accounting Clerk
EMS Solutions
01.2018 - 01.2019
- Managed accounts payable and accounts receivable to ensure timely processing and accuracy.
- Enter all bills in a timely manner for payment.
- Apply all payments accurately.
- Executed credit card entries and reconciliations to uphold financial accuracy and integrity.
- Coordinated collection efforts for past due accounts, enhancing cash flow management.
- Bill all customers once an order has been shipped, verify all fees are also billed at that time as well.
- Make sure that all packing slips match up with the associated invoices, and verify the dollar amounts match with the quotes, verify any shipping charges etc.
- Use Quickbooks and CETEC ERP systems.
Accounting Manager
PERS
Ogden, UT
03.2017 - 01.2018
- Managed monthly financial close processes and ensured accuracy of reports.
- Oversaw budgeting and forecasting activities for departmental financial plans.
- Developed and implemented internal controls to enhance financial compliance.
- Managed invoicing for all customers and coordinated collections on past due accounts to ensure timely payments.
- Processed monthly and daily customer invoices while handling calls and renewing client orders to maintain strong customer relationships.
Office Manager
Phillip William Salon
- Oversaw operations of high-end, fast-paced salon to maintain efficiency and service quality.
- Scheduled 15 stylists for optimal service delivery; greeted and assisted guests promptly.
- Managed incoming calls across multiple phone lines, ensuring timely and effective customer service.
- Handled accounts payable, bank reconciliations, and payroll, ensuring accurate financial reporting.
Payroll clerk, Office Manager, Accounts Payable & Account Receivable
Advanced Door
- Oversaw accounts payable and accounts receivable processes to ensure timely and accurate financial transactions.
- Processed payroll for employees using advanced payroll software.
- Maintained accurate employee records and updated information as needed.
- Assisted in resolving payroll discrepancies and inquiries from staff.
- Handled incoming phone calls to provide client assistance and efficiently dispatch service calls.
Payroll Manager & Office manager
FUEL Bookkeeping
- The main point of contact for over 100 clients.
- Processed and reviewed payroll for 75 clients, set up new employees, reported to state, and created quarterly and year-end payroll tax forms.
- Tracked payments and ensured timely collections for all clients' accounts receivable.
- Sending out invoices and statements as well as making sure all customer accounts were up to date.
- Handled accounts payable tasks and entered bank and credit card transactions accurately.
Front end manager
Zucca Trattoria
- Coordinated daily front end operations to maintain service quality and efficiency.
- In charge of hiring and training of new employees.
- Developed work schedules and managed opening/closing tasks, including bartending and waitressing duties.
- Supported restaurant opening procedures to ensure smooth launch and operational readiness.
Lodge Manager
Snow basin
- Coordinated staffing for events, managing setup of banquets, bars, drink stations, seating charts, and staff assignments.
- Managed team of 35 employees, overseeing schedules and timekeeping to maintain efficient operations.
- Conducted interviews for potential new hires and handled employee terminations.
- Making sure that all paperwork is completed properly and in a timely manner for all new hires and terminated employees.
- Also in charge of making sure that all hours have been entered correctly for employees at the end of each pay period.
Education
High School Diploma -
Weber High School
Utah05-1994
Skills
- Accounting
- Bookkeeping
- Accounts Payable
- Accounts Receivable
- Payroll
- Billing
- Bank Reconciliation
- General Ledger Accounting
- General Ledger Reconciliation
- Journal Entries
- Quickbooks
- Operations Coordination
- Account Reconciliation
- Scheduling coordination
- Customer service
Personal Information
Work Permit: Authorized to work in the US for any employer
Education - Years Of Experience
Years of experience in office management where I have processed payrolls, basic bookkeeping, accounts payable, accounts receivables, scheduling, and ensuring efficient office procedures.
Timeline
Office Manager, Bookkeeper
Northern Builder
01.2020 - Current
Accounting Clerk
EMS Solutions
01.2018 - 01.2019
Accounting Manager
PERS
03.2017 - 01.2018
Lodge Manager
Snow basin
Front end manager
Zucca Trattoria
Payroll Manager & Office manager
FUEL Bookkeeping
Payroll clerk, Office Manager, Accounts Payable & Account Receivable
Advanced Door
Office Manager
Phillip William Salon
High School Diploma -
Weber High School