Susan McCammon
Owasso,OK
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Skills
- Point of sale operation
- Customer complaint resolution
- Product merchandising
- Inventory management
- Visual merchandising
- Team collaboration
- Active listening
- Conflict resolution
- Phone etiquette
- Cross-selling
- Product knowledge
- Issue escalation
- Telephone management
- Guest services
- Customer satisfaction
- Stress management
- Order coordination
- Check processing
- Up-selling techniques
- Quality assurance
- Lot maintenance
- Financial shortage analysis
- Plan-o-gram implementation
- Point-of-sale system
- Merchandise restocking
- Retail merchandising
- Cultural awareness
- Account management
- Customer relationship management (CRM)
- Customer focus
- Product recommendations
- Financial overage analysis
- POS system operation
- Sales techniques
- Upselling
- Staff supervision
- Scanner operations
- security procedures understanding
- Item scanning
- Order taking
- Physical stamina
- Security monitoring
- Hospitality and accommodation
- Multitasking