Susan Messinger
Chesterfield,Virginia
Summary
Energetic, results-oriented team-player eager to bring my strong administrative skills to a growing company who needs top-level support.
Overview
24
24
years of professional experience
Work History
Administrative/Office
Kmart
Richmond, Virginia
08.1987 - 01.2012
Managed executive calendar and coordinated weekly project team meetings. and assisted in the development of meeting agendas to increase meeting efficiency. Processed accounts receivable and accounts payable. Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development.Performed accounts receivable duties including invoicing, cash application, researching chargebacks, discrepancies, issuing credit memos, reconciliations and responding to customer requests for documentation.Maintained and prioritized daily tasks and projects including: call logs, appointments, travel, expense reports and general errands.
Education
High School Diploma - General
First Colonial High School
1985
Skills
- Travel administration
- Report development
- Problem resolution
- Administrative support
- Meet deadline
- Schedule management
- Self-starter
- Meets/exceeds goals
- Attention to detail
- Microsoft Office skills
- Spreadsheet development
- Employee training and development
- Workers' compensation knowledge
- HIPAA compliance
- OSHA compliance
- Scheduling Entire Team
- Time Management
- Scheduling, Interviewing new candidates
- Microsoft Outlook
- Invoicing/Cash Management
Accomplishments
Management Support:
- Ensured smooth operations by supporting executive team.
Scheduling
- Facilitated onboarding of new employees by scheduling training, answering questions and processing paperwork.
Training
- Responsible for training all new employees to ensure continued quality of customer service.
Data Organization
- Improved office organization by compiling quarterly budget reports, financial spreadsheets, organizational charts and company data reports using advanced Microsoft Excel functions.
Computer Proficiency
- Created PowerPoint presentations that were successfully used for business development.
Multitasking
- Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
File Management
- Prepared monthly reports for records, closed terminated records, completed final audit of charts and insured that all documentation has been received and filed.
Payroll Assistance
- Assisted with payroll preparation and entered data into cumulative payroll document.
Customer Service
- Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
Timeline
Administrative/Office
Kmart
08.1987 - 01.2012
High School Diploma - General
First Colonial High School