Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Susan morgan

Berea

Summary

Detail-oriented Account Billing Specialist with 20 years of experience in account reconciliation, payment processing, and account adjustments. Proven ability to implement efficient billing systems and enhance accuracy in client account management.

Overview

21
21
years of professional experience

Work History

Account Billing Specialist

MetLife Legal Plans
Cleveland
10.2004 - Current

Process daily banking to apply payments to client accounts in an accurate, and timely manner.

Process checks received in incoming mail, deposit them to the bank, and post them to the client accounts.

Process any adjustments so that billing and balances are accurate.

Was instrumental in helping to develop a new system for handling accounts.

Sell RTA tickets to fellow employees.

Communicate with the Account Specialist to get accurate information for posting cash.

Education

Bachelor of Science - Accounting

Meyers University
Cleveland Ohio
06-2004

Skills

  • Account reconciliation
  • Payment processing
  • Account adjustments
  • Billing systems
  • Data entry
  • Customer relationship management
  • Problem solving
  • Time management
  • Attention to detail

Affiliations

Volunteer for several not for profit agencies at fund raising events

hiking

dancing

reading

References

References available upon request.

Timeline

Account Billing Specialist

MetLife Legal Plans
10.2004 - Current

Bachelor of Science - Accounting

Meyers University