Susan Newman Arguelles
Fair Oaks
Summary
Dynamic Supervisor at Mercy San Juan Medical Center with a proven track record in enhancing patient care efficiency and staff development. Skilled in training and mentoring, I implemented process improvements that reduced turnaround times and fostered a collaborative environment, leveraging strong decision-making and conflict resolution abilities to drive team success.
Overview
8
8
years of professional experience
Work History
Supervisor
Mercy San Juan Medical Center
Carmichael, CA
04.1988 - 12.1995
- Supervised team operations, ensuring compliance with safety regulations and quality standards.
- Streamlined workflows to enhance patient care efficiency and service delivery.
- Coordinated staff schedules, optimizing resource allocation for peak operational periods.
- Mentored junior staff, fostering professional development and skill enhancement.
- Implemented process improvements, reducing turnaround times for patient services.
- Conducted performance evaluations, providing feedback to drive team accountability and growth.
- Collaborated with cross-functional teams to address operational challenges effectively.
- Developed training programs to improve staff competency in procedure adherence and customer service skills.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Education
J.D. - Law
Lincoln Law School
Sacramento, CA05-1990
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Decision-making
- Analytical thinking
- Relationship building
- Conflict resolution
Timeline
Supervisor
Mercy San Juan Medical Center
04.1988 - 12.1995
J.D. - Law
Lincoln Law School