Susan Nigro
Southside Fence, Railings and Sheds
Carolina Shores,NC
2021
years of professional experience
Administrative Manager supporting accounts payable, accounts receivable, payroll, reconciliations, and weekly financial reporting. Manages technician scheduling, customer communication, and payment processing while keeping records accurate across office and field operations. Brings QuickBooks, Excel, and payroll tax processing experience across administrative and financial workflows.
Work History
Accounts Receivable Specialist
- Posted customer payments and updated receivable balances to keep account information current.
- Reviewed aging reports and followed up on past-due accounts to support timely collections.
- Verified invoice details against supporting documents before sending statements to customers.
- Maintained organized records for payments, adjustments, and correspondence in the receivables process.
Office Manager
- Worked remotely from home to start new construction company in Florida with prior employer/owner of Applied Electrical Technologies.
- Managed daily office operations, including scheduling, correspondence, and document handling.
- Maintained organized records for invoices, payroll files, and job-related paperwork.
- Handled customer inquiries and followed up on scheduling details to support smooth project communication.
- Prepared invoices, tracked receivables, and followed up on outstanding balances with attention to detail.
Administrator/Sales
9 Years- Handled 50-100 incoming calls daily, routed customer inquiries, and maintained responsive front-office communication.
- Supported custom shed and material orders, guiding customers through purchasing decisions and order details.
- Recorded customer interactions and processed payments accurately, maintaining organized transaction and service histories.
- Managed ordering support for fence and railing materials, keeping customer requests and fulfillment details organized.
Owner
5 Years- Launched and opened a home heating oil business, establishing core operations from startup through launch.
- Tracked vehicle insurance and registration documentation to keep operating records current.
- Entered oil delivery data accurately in MS Excel and MS Word to support daily operations.
- Processed accounts payable, accounts receivable, payroll, reconciliations, and financial reports in QuickBooks.
Administrative Manager
5 Years- Reconciled all company accounts and resolved discrepancies to maintain accurate financial records.
- Prepared weekly financial reports to support bookkeeping, accounting, and cash flow visibility.
- Handled incoming and outgoing phone messages and emails to keep office communications organized.
- Scheduled technicians to investigate and repair electrical issues, coordinating daily service coverage.
- Submitted payroll taxes and completed payroll functions accurately and on time.
Skills
MS Word
MS Excel
MS Outlook
Calendar coordination
Records management
Accounts payable
Accounts receivable
Payroll
Financial reporting
QuickBooks
Invoice processing
Bank reconciliation
Timeline
Owner
Southside Discount Fuel
01.2015 - 01.2020Read More
Administrative Manager
Applied Electrical Technologies
01.2014 - 01.2019Read More
Administrator/Sales
Southside Fence, Railings and Sheds
01.2012 - 01.2021Read More
Accounts Receivable Specialist
Harold Levinson Associates
2023 - 2026Read More
Office Manager
Gulf Coast ProBuilders
2021 - 2023Read More