SUSAN PERSEKE

• Coordinated client assessments to determine eligibility for services and benefits.
• Developed personalized service plans in collaboration with clients and community resources.
• Monitored client progress and adjusted interventions based on evolving needs.
• Facilitated communication between clients, providers, and stakeholders to enhance service delivery.
• Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
• Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
• Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.

• Foster a love for reading in students, providing personalized support to enhance literacy skills and boost academic confidence
• Work closely with teachers to tailor reading strategies, ensuring each student receives individualized attention and guidance
• Monitor student progress meticulously, providing detailed feedback and adapting strategies to meet individual learning needs

• Provided supplemental supervision in classrooms, schoolyards, and cafeterias.
• Provided special attention to individuals needing extra academic or behavioral guidance during classes.
• Helped students to develop good behavioral habits through positive reinforcement and encouragement in studies as well as discipline and careful use of physical intervention when required.
• Improved behavior with modification and positive reinforcement techniques.
• Motivated students using feedback and encouragement.
• Communicated affirmatively and promoted positive attitudes with every student.
• Facilitated social interactions between special needs children and their peers through structured activities such as group games or field trips.

* Scheduled appointments, answered phone calls, and prepared for upcoming appointments for various departments.

* Maintained medical records and filed paperwork before everything went electronic.

* Checked in patients when they arrived, and had them complete any paperwork required.

* Worked closely with both doctors and nursing staff to maintain a consistent workforce throughout the day.