Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Susan Powell

Lakeland,FL

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

11
11
years of professional experience

Work History

Assistant Manager

Subway restaurants
Saint Petersburg , FL
04.2006 - 08.2017
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Ensured compliance with safety regulations and company policies.
  • Managed customer service inquiries and complaints in a timely manner.
  • Resolved conflicts between team members in an effective manner.
  • Maintained up-to-date knowledge of company products and services.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Communicated regularly with customers to gain insights into their needs.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Coached team members and delivered constructive feedback to promote better productivity and build confidence.

Education

Associate of General Studies -

Fulton-Montgomery Community College
Johnstown, NY
11-1996

Skills

  • Task Delegation
  • Product and Service Knowledge
  • Cost Control
  • Employee Performance Evaluation
  • Staff Supervision
  • Team Motivation

References

References available upon request.

Timeline

Assistant Manager

Subway restaurants
04.2006 - 08.2017

Associate of General Studies -

Fulton-Montgomery Community College

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Susan Powell