Susan Preece
Florence,KY
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
28
28
years of professional experience
Work History
STORE MANAGER
Triumph Energy
04.2016 - 07.2023
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
HUMAN RESOURCES ASSISTANT
Carl Zeiss Vision
06.2012 - 03.2016
- Screened applicant resumes and coordinated both phone and in-person interviews
- Tracked various statistics and kept detailed records to support
- Monitored over 250 employees attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
Office Manager
Steve Krebs Oil Company
03.1995 - 05.2012
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Managed payroll and benefits administration to ensure accuracy and compliance with company policies.
- Maintained strict confidentiality of sensitive information, upholding highest standards of professionalism at all times.
- Developed strong relationships with clients through exceptional customer service and timely responses to inquiries.
Education
High School Diploma -
Simon Kenton High School
Independence, KY05.1986
Skills
- Team Leadership and Coaching
- Policies and Procedures
- Problem-Solving
- Payroll Management
- Accurate Cash Handling
- Delegating Work
- Loss Prevention Procedures
Timeline
STORE MANAGER
Triumph Energy
04.2016 - 07.2023
HUMAN RESOURCES ASSISTANT
Carl Zeiss Vision
06.2012 - 03.2016
Office Manager
Steve Krebs Oil Company
03.1995 - 05.2012
High School Diploma -
Simon Kenton High School
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