Summary
Overview
Work History
Education
Skills
Timeline
Generic

Susan Sanders

Zebulon,NC

Summary

Dedicated industry professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Skilled Processor adept at working quickly and accurately in fast-paced, high-volume environments. Proficient in documentation, data entry and file management.

Overview

22
22
years of professional experience

Work History

Processor

QVC
Rocky Mount, NC
08.2000 - 02.2022
  • Open and inspect returns
  • Credit customer accounts
  • Disposition the product
  • Refurbish returned items
  • Entered data into computer tracking system and filed paperwork according to procedures.
  • Received and reviewed incoming documents and materials.
  • Interacted regularly with peers and management to pursue continuous improvement of facility operations and promote teamwork-focused environment.
  • Prepared, boxed and staged outgoing shipments.

Education

Associate - Human Services

Edgecombe Community College
06.1997

Skills

  • Customer service
  • Microsoft Word
  • Administrative support
  • Written communication
  • Inventory organization
  • Customer relations
  • Detail oriented
  • Decision making
  • Task prioritization
  • Troubleshooting techniques
  • Critical Thinking
  • Data Entry
  • Quality Inspections and Reporting
  • Teamwork and Communication
  • Knowledge of Production Processes
  • Defect Identification
  • Handheld Scanners
  • OSHA Compliance
  • Preparing Shipments
  • Pallet Jacks
  • Visual Inspections
  • Correcting Errors
  • Multitasking and Organizing
  • Production Documentation
  • Packing Slip Verification

Timeline

Processor

QVC
08.2000 - 02.2022

Associate - Human Services

Edgecombe Community College
Susan Sanders