SUSAN QUAYE
Columbus,Ohio
Summary
Proven track record of enhancing patient care and streamlining documentation processes at OhioHealth Riverside Methodist Hospital. Demonstrates exceptional problem-solving and communication skills, adept at multitasking in high-pressure environments. Known for dependability and a positive attitude, consistently delivers results by leveraging critical thinking and computer skills to improve operational efficiency. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
16
16
years of professional experience
Work History
PSA
OhioHealth Riverside Methodist Hospital
05.2022 - Current
- Self-motivated, with a strong sense of
- Work directly under supervision of RN
- documantaion of input and output of
- J.p, Hemovac and foley care
- personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment.
Phlebotomist
Bellevue Hospital
10.2013 - 12.2015
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
STNA
Hebrew Home
06.2008 - 01.2012
- Assisted with patient transfer and ambulation.
- Assisted patients in daily activities, promoting their independence and dignity.
- Kept accurate records of patients' care, condition, and progress.
- Promoted a safe environment for both patients and staff members by adhering to facility policies and procedures at all times.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Demonstrated adaptability by caring for a diverse range of patients with varying needs.
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Managed challenging behaviors effectively through de-escalation techniques and clear communication methods with both the patient and staff involved.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
Education
Diploma - Nursing
Felbry College of Nursing
Columbus, OH08.2024
GED -
Vineyard
Columbus, OH08.2020
Skills
Friendly, Positive Attitude
Teamwork and Collaboration
Customer Service
Problem-Solving
Attention to Detail
Flexible and Adaptable
Dependable and Responsible
Multitasking
Excellent Communication
Critical Thinking
Computer Skills
Calm Under Pressure
Decision-Making
Problem Resolution
Verbal Communication
Timeline
PSA
OhioHealth Riverside Methodist Hospital
05.2022 - Current
Phlebotomist
Bellevue Hospital
10.2013 - 12.2015
STNA
Hebrew Home
06.2008 - 01.2012
Diploma - Nursing
Felbry College of Nursing
GED -
Vineyard
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