Susan Quirico Borst
West Palm Beach,FL
Summary
Service-oriented Administrative Assistant with proven success helping patrons. Dependable, self-motivated and committed to fostering superior guest service through efficient operations.
Overview
27
27
years of professional experience
Work History
Library Specialist
Delaware Technical And Community College
08.2017 - 03.2020
- Placed books on proper shelves when returned to circulation.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Answered questions from patrons and helped to find desired materials.
- Answered patron questions in-person or by phone regarding library services and resources.
- Educated patrons on use of reference sources, card catalogs and automated information systems.
- Collected and processed fines on overdue library materials.
- Provided office coverage and prepared spreadsheets for special projects
- Assisted in remodelling
- Gained strong understanding of various methods for cataloging books and other materials.
Library Manager
University Of Delaware Physics Library
01.2007 - 12.2017
- Independently managed daily activity at the Physics Library including evaluation of procedures and recommendations for modifications.
- Hired, scheduled, trained, supervised and processed payroll for up to nine student assistants per semester.
- Created and maintained spreadsheets for all campus departmental libraries.
- Checked in, checked out and renewed library materials using designated software.
- Organized library catalog, supplies, equipment and records.
- Maintained continuous knowledge of current and newly developed industry technology, making proactive suggestions to improve AV offerings and strategies.
- Kept up-to-date records of materials, maintained inventory and corrected cataloging errors.
Library Coordinator
University Of Delaware Morris Library
03.1993 - 01.2007
- Instrumental in managing four branch libraries as needed and on short notice, including scheduling, supervising and processing payroll for student assistants
- Perform complex searches in the library system and used the management module to process books, bind journals and addressed circulation operations
- Used Microsoft to create and maintain a variety of spreadsheets and reports monthly and annually.
- Provided collection development assistance for four departmental libraries.
- Involved in three major library renovations
Education
Associate of Arts - Philosophy Continuing Education Student
University of Delaware
Newark, DESkills
- Equipment Operations
- Reading Comprehension
- Library Reference
- Literary Knowledge
- Administrative Support
- Circulation Desk Management
- Interlibrary Loan Processes
- Database Systems
- Library Design
- Materials Management
Timeline
Library Specialist
Delaware Technical And Community College
08.2017 - 03.2020
Library Manager
University Of Delaware Physics Library
01.2007 - 12.2017
Library Coordinator
University Of Delaware Morris Library
03.1993 - 01.2007
Associate of Arts - Philosophy Continuing Education Student
University of Delaware
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