Susan Ramirez
Tolleson,AZ
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
9
9
years of professional experience
Work History
Customer Service Rep
Circle K
10.2015 - 05.2018
- General customer service
- Conflict Resolution
- Loss prevention
- Cashier duties
- Stocking
- Collaborating with others
Modular Team Associate
wal-mart
02.2014 - 07.2014
- Worked nights merchandise changes and restocking
- Change for seasonal product
- Price change on itams
- Teamworking
Seasonal Picker/packer
Marshall’s distrubution center
09.2013 - 12.2013
- Selecting merchandise for orders
- Preparing merchandise for shipping
- Organization of merchandise
Maintenance
Wal-Mart Supercenter
04.2012 - 08.2013
- Cleaning and maintaining store for customer use
- Problem Solving
- Versatility
Backroom Associate
Kolhs
10.2019 - 10.2019
- Received incoming merchandise and stored in correct stock locations.
- Enhanced inventory management by efficiently organizing and maintaining backroom storage areas.
- Assisted in achieving sales targets with efficient restocking of high-demand products on the sales floor.
- Assisted with merchandise stocking and replenishment in backroom and on sales floor.
- Contributed to a positive team environment by collaborating with coworkers on various tasks and projects in the backroom area.
Warehouse Worker
The Real Real
09.2020 - 11.2020
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Consistently lifted materials weighing as much as 50 pounds.
Education
Some College (No Degree) -
Maricopa Community Colleges - Estrella Mountain Community College
Avondale, AZHigh School Diploma -
La Joya Community High School
Avondale, AZ05.2010
Skills
- Customer Service
- Time Management
- Prioritizing Tasks
- Team Player
- Adaptability
- Polite
- A Positive Attitude
- Money handling abilities
Timeline
Warehouse Worker
The Real Real
09.2020 - 11.2020
Backroom Associate
Kolhs
10.2019 - 10.2019
Customer Service Rep
Circle K
10.2015 - 05.2018
Modular Team Associate
wal-mart
02.2014 - 07.2014
Seasonal Picker/packer
Marshall’s distrubution center
09.2013 - 12.2013
Maintenance
Wal-Mart Supercenter
04.2012 - 08.2013
Some College (No Degree) -
Maricopa Community Colleges - Estrella Mountain Community College
High School Diploma -
La Joya Community High School
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