Jamie Hammock
Brookville,Ohio
Summary
Versatile and dynamic, with a proven track record at Speedway Gas Station, I excel in team motivation and inventory management. Expert in enhancing customer satisfaction and streamlining operations, I've significantly improved efficiency and fostered a positive work environment. My adeptness in technology adoption and staff mentorship underscores my comprehensive skill set.
Diligent [Desired Position] with strong foundation in managing daily operations and team leadership. Proven success in optimizing workflows and enhancing customer satisfaction. Demonstrated expertise in problem-solving and strategic planning to drive team performance.
Overview
16
16
years of professional experience
Work History
Assistant Manager
Speedway Gas Station
05.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Improved operational efficiency by adopting new technology for inventory management.
Table Games Dealer Supervisor
DraftKings at Casino Queen
01.2023 - 03.2024
- Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
- Managed chips and money transactions with attention to detail to prevent fraud.
- Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
Assistant Deli Manager
Schnucks
02.2019 - 10.2022
- Trained new team members in proper food handling techniques, equipment usage, and company policies in accordance with FDA regulations..
- Provided excellent customer service by addressing inquiries promptly and professionally while maintaining a helpful demeanor.
- Enhanced customer satisfaction by providing exceptional service and product knowledge.
- Increased sales through effective merchandising and attractive product displays.
- Purchased inventory on a daily basis.
Gaming Dealer
Casino Queen
10.2008 - 11.2016
- Promoted responsible gambling practices by monitoring player behavior and addressing concerns as needed.
- Safeguarded casino assets through proper handling of currency exchanges and chip inventory control measures.
- Demonstrated adaptability by quickly learning new games as they were introduced on the casino floor.
- Enhanced customer experience by providing friendly and efficient service during gaming sessions.
- Showcased excellent multitasking abilities while accurately tracking bets placed at multiple tables, ensuring accurate payouts.
- Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
Education
No Degree - Criminal Justice
Purdue University Global
Westt Layfette, INSkills
- Team motivation
- Customer service and satisfaction
- Orientation and training
- Daily duties opening and closing
- Purchasing to ensure store is stocked
- Delegation of duties
Timeline
Assistant Manager
Speedway Gas Station
05.2024 - Current
Table Games Dealer Supervisor
DraftKings at Casino Queen
01.2023 - 03.2024
Assistant Deli Manager
Schnucks
02.2019 - 10.2022
Gaming Dealer
Casino Queen
10.2008 - 11.2016
No Degree - Criminal Justice
Purdue University Global