Susan Sanchez Morales
Dallas
Summary
Energetic and customer-focused Leasing Agent with strong communication, relationship-building, and organizational skills. Experienced in providing exceptional resident experiences, conducting property tours, handling administrative responsibilities, and supporting fast-paced leasing operations. Known for maintaining a positive attitude, adapting quickly to changing priorities, and contributing to team success.
Overview
2
2
years of professional experience
Work History
Leasing Consultant
CAF Management
Mesquite, TX
02.2024 - Current
- Welcome prospective residents and provide engaging community tours that highlight apartment features and amenities.
- Build positive relationships with current and future residents through responsive communication and exceptional customer service.
- Assist applicants throughout the leasing process, including applications, lease preparation, and move-in coordination.
- Handle resident concerns professionally and efficiently while maintaining a customer-first approach.
- Support daily office operations including phone calls, emails, scheduling, filing, and data entry.
- Collaborate with maintenance and management teams to ensure property appearance and resident satisfaction.
- Meet leasing goals through strong follow-up, organization, and relationship-building skills.
- Assist with community events, resident retention initiatives, and marketing efforts.
Education
High School Diploma -
Lewisville High School
Lewisville, TX05.2022
Skills
- Customer service & Resident relations
- Leasing & Sales expertise
- Communication & Interpersonal skills
- Organization & Administrative support
- Team collaboration & Adaptability
Languages
Spanish
Native or Bilingual
Timeline
Leasing Consultant
CAF Management
02.2024 - Current
High School Diploma -
Lewisville High School