Summary
Overview
Work History
Education
Skills
Timeline
Generic

Susan Seybert

Noblesville,IN

Summary

Dynamic Sales Associate with a proven track record at Sur La Table, excelling in customer service and sales generation. Leveraged strong communication skills to enhance customer experiences and drive loyalty program participation. Demonstrated expertise in inventory management and cash handling, consistently achieving sales targets while maintaining a visually appealing store environment.

Overview

5
5
years of professional experience

Work History

Sales Associate

Sur La Table
Carmel, IN
12.2019 - Current

Customer Service:

Greeted customers warmly, actively listened to their needs, and provided product information to help them make informed decisions.

Sales Generation:

Promoted current sales, promotions, and loyalty programs to drive sales and meet targets.

Product Knowledge:

Stayed updated on product features, benefits, and inventory levels to accurately answer customer inquiries.

Merchandising:

Stocked shelves, organized merchandise displays, and ensured the sales floor was neat and well-presented.

Point-of-Sale Operations:

Processed customer purchases, returns, and exchanges accurately at the register, handled payments, and provided receipts.

Inventory Management:

Monitored stock levels, identified low stock items, and assisted with stock checks.

Customer issue resolution:

Addressed customer concerns promptly and professionally, resolving complaints where possible.

Visual merchandising:

Created visually appealing displays to highlight products and enhance customer engagement.

Cash handling:

Accurately handled cash transactions and adhered to cash register procedures.

Education

(2 Years) - Science

Indiana University, Bloomington
Bloomington, IN

Skills

  • Excellent communication and interpersonal skills to interact effectively with customers
  • Strong customer service orientation with a focus on providing a positive shopping experience
  • Basic math skills for accurate transactions and inventory management
  • Ability to work independently and as part of a team
  • Flexible to adapt to changing customer needs and priorities
  • Basic computer skills to operate point-of-sale systems

Timeline

Sales Associate

Sur La Table
12.2019 - Current

(2 Years) - Science

Indiana University, Bloomington
Susan Seybert