Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
RegisteredNurse
Susan Sheridan

Susan Sheridan

Jackson,CA

Summary

Experienced Certified Clinical Medical Assistant with 10+ years of experience and extensive knowledge of medical regulations and policies (HIPAA/OSHA compliance). Seeking Remote/Telehealth employment. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Able to work unsupervised and manage time appropriately. Strong communication skills between all levels of medical staff and educated knowledge of medical terminology as well as patient interaction.

Overview

29
29
years of professional experience
1
1

California Certified Clinical Medical Assistant

1
1

California Certified Phlebotomy Technician 1

1
1

Basic Life Support for Healthcare Providers-AHA

1
1

Certified EKG Technician

1
1

Home Care Aide

Work History

Home Health Aide

Interim Healthcare
10.2017 - Current
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Implemented charting template to log client vitals, signs and symptoms and current health status.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Monitored client health by performing routine pulse, temperature and blood pressure checks.
  • Utilized universal precautions and infection control principles in all aspects of care.
  • Executed daily schedule for ease work flow of support staff.

Certified Clinical Medical Assistant

Sutter Gould Medical
01.2017 - 12.2017
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
  • Prepared and administered medications to alleviate patient symptoms.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Completed EKGs and other tests based on patient presentation in office.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Utilized EHR/EMR system (Epic) for all patient charting, communication and ordering.
  • Liaison between physician and patient via electronic in-box.

CCMA, CPT1, and Medical Scribe

Stockton Urgent Care
01.2015 - 01.2016
  • Medical Scribe for patient intake documenting subjective findings and physician's orders and/or referrals.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Prepared and administered medications to alleviate patient symptoms.
  • Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
  • Procedural assistant to physician
  • Demonstrated confidentiality in dealing with sensitive information or records to comply with HIPAA guidelines and regulations.
  • Wound care
  • Performed CLIA waived testing
  • Administered medications per physician's orders.
  • EKG/Holter Monitor placement

Industrial Biller/Reporter

Kaiser Permanente
01.1995 - 01.1998
  • Transcribed physician notes for work related injuries using Kaiser EHR/EMR system.
  • Billed and coded necessary procedures and diagnosis for work related injuires.
  • Liason between employers, physicians, insurance carriers and patients regarding all levels of service and recommendations.
  • Remote communication achieved using Kaiser EMR.

Education

Medical Billing And Coding Specialist -

San Francisco State University
San Francisco, CA
11.2023

Certified Phlebotomist -

Abrams College
Modesto, CA
2016

Certified Clinical Medical Assistant -

University of Tennessee At Martin
Martin, TN
2015

EKG Technologist/CET -

San Francisco State University
San Francisco, CA
2015

Skills

  • Electronic Medical Record Software (Epic, Medical Manager, and Kaiser)
  • Utilize various digital communication platforms to facilitate prompt and accurate care
  • HIPPA and OSHA compliant
  • Able to work independently and as a team
  • Excellent verbal and written communication skills
  • Compassionate Patient Care
  • Care Coordination and patient education
  • Medication administration
  • CLIA waived testing
  • Medical Scribe
  • Electronic orders and pharmacy request
  • Billing and referrals

Certification

  • CCMA - Certified Clinical Medical Assistant
  • CPT1 - Certified Phlebotomy Technologist 1
  • CET - Certified EKG Technician
  • HHA - Home Health Aide
  • BLS - American Heart Association - Basic Life Support

Affiliations

California Medical Assistants Association Inc.

Timeline

Home Health Aide

Interim Healthcare
10.2017 - Current

Certified Clinical Medical Assistant

Sutter Gould Medical
01.2017 - 12.2017

CCMA, CPT1, and Medical Scribe

Stockton Urgent Care
01.2015 - 01.2016

Industrial Biller/Reporter

Kaiser Permanente
01.1995 - 01.1998

Medical Billing And Coding Specialist -

San Francisco State University

Certified Phlebotomist -

Abrams College

Certified Clinical Medical Assistant -

University of Tennessee At Martin

EKG Technologist/CET -

San Francisco State University
Susan Sheridan