Susan Smart
Kent,WA
Summary
Dedicated administrative professional adept at providing administrative and logistical support for various projects, programs and initiatives.
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Bath Fitter
25135 Summit Drive Black Diamond WA 98010
11.2021 - 12.2024
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Education
Associate of Arts - Counseling Psychology
Highline College
Seattle, WA01-2011
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Time management
- Customer and client relations
- Scheduling
- Microsoft Office Suite
Timeline
Administrative Assistant
Bath Fitter
11.2021 - 12.2024
Associate of Arts - Counseling Psychology
Highline College