Susan Sullivan
Orange,CA
Summary
Self-motivated Job Title brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.
Overview
15
15
years of professional experience
Work History
Office Supervisor C
County Of Orange
08.2007 - Current
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coached employees through day-to-day work and complex problems.
- Assessed personnel performance and implemented incentives and team-building events to boost morale.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
- Standardized office structures and processes to promote collaboration and increased performance.
Education
Bachelor Of Science - Criminal Justice/Forensic Psychology
Kaplan University
Davenport, IA07.2011
Skills
- Calendar Management
- Staff Training
- Job Performance Evaluations
- Office Management
- Organization and Planning
- Team Management
- Customer Service Process Improvement
- Reading Comprehension
- Microsoft Office Suite
- Database Skills
- Customer Care
- Constructive Feedback
- Biweekly Payroll Processing
- Office Production Evaluation
- Office Reception
- Documentation
- Delegation and Supervision
Languages
Spanish
Limited Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
If the doors of perception were cleaned, everything would appear to man as it is: infinite.
William Blake
Timeline
Office Supervisor C
County Of Orange
08.2007 - Current
Bachelor Of Science - Criminal Justice/Forensic Psychology
Kaplan University
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