Dynamic professional with over 7 years of data entry, customer service, and office management experience. Skilled in Microsoft Excel, ERP systems, and document management, ensuring precision and streamlining operations. Demonstrates resilience in fast-paced environments while delivering exceptional support and fostering collaborative teamwork. Willing to relocate: Anywhere
Overview
11
11
years of professional experience
1
1
Certification
Work History
Office Manager/Front End Supervisor
Ross Dress For Less
Ocala, FL
02.2021 - Current
Managed daily office operations, including scheduling, coordinating meetings, and handling correspondence
Served as point of contact for building maintenance issues coordinating repairs promptly
Managed and organized office supplies, ensuring efficient inventory levels and timely reordering
Maintained electronic and physical filing systems to ensure easy retrieval of documents
Large volume cash management
Creating and managing schedules
Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.
Operating cash registers, managing financial transactions, and balancing drawers.
Achieving established goals.
Directing customers to merchandise within the store.
Increasing in store sales.
Superior product knowledge.
Maintaining an orderly appearance throughout the sales floor.
Introducing promotions and opportunities to customers.
Cross-selling products to increase purchase amounts.
Organizing and maintaining stockroom
Assistant Manager
Joann's Crafts
Orlando, FL
01.2021 - 10.2022
Fostered strong relationships with hiring managers, streamlining recruitment processes and enhancing candidate experience for improved talent acquisition outcomes.
Implemented creative sourcing strategies, leveraging social media platforms to expand candidate pool and attract diverse talent for hard-to-fill positions.
Meticulously screened resumes, conducted initial interviews, and maintained accurate candidate records, ensuring efficient and compliant recruitment processes.
Provided comprehensive support to candidates throughout the hiring process, from initial contact to onboarding, enhancing overall recruitment experience.
Assist with payroll processing and ensure accurate record-keeping for attendance, leave, and overtime.
Prepare HR-related documents, reports, and correspondence.
Handle scheduling, meetings, and communication with external vendors or agencies
Performed daily data entry, including accounts payable and receivable transactions
Maintained confidentiality of sensitive financial information stored in QuickBooks (1 Year)
Data Entry Specialist/Administrative Assistant
DATA ENTRANT
Remote
02.2019 - 11.2021
Fast and accurate typing speed (54 WPM, 98% accuracy) with high attention to detail
Proficient in Microsoft Excel, Word, and Google Sheets for data organization and manipulation
Experienced with database systems such as Salesforce, SAP, Oracle, or custom CRMs
Skilled in verifying, correcting, and updating large volumes of data with minimal error rates
Strong understanding of data confidentiality and compliance (e.g., HIPAA, GDPR)
Ability to perform repetitive tasks efficiently under tight deadlines
Familiar with using data entry software and automation tools
Excellent file management and document indexing skills (digital and physical records)
Comfortable handling alphanumeric and coded data with speed and precision
Effective communication and collaboration with cross-functional teams to ensure data accuracy
Assistant
Private Company (non-profit)
Ocala, FL
01.2015 - 02.2019
Helped with office tasks including taking messages, scanning documents and answering phone inquiries.
Organized and managed events and projects as part of community support services.
Greeted visitors and answered questions about program, requirements and opportunities.
Verified accurate record keeping processes, effectively reducing financial inconsistencies.
Organized and carried out efficient month-end, quarterly and year-end processes in Google Sheets (3 years).
Maintained account accuracy by reviewing and reconciling checks monthly.
Assisted administrative staff with keeping records of attendance up to date.
Maintained company website using WordPress
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Used Microsoft Office to accurately keep track of attendees and financial reports
Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
Recorded expenses and maintained accounting records in Excel (3 years)
Drafted agendas, recorded minutes and created word documents for church meetings
Managed inventory, placed orders and handled payment for office supplies.
Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
Education
Bachelor's degree - Computer Science
College of Central Florida
Ocala, FL
06-2026
Some college - Business Administration
College of Central Florida
Ocala, FL
06-2021
High school diploma - undefined
Dunnellon High School
Dunnellon, FL
05-2019
Skills
Google Workspace
Computer literacy
Spreadsheets
Project management
Accounting
Adobe Photoshop
CRM software
Schedule management
Graphic Design
Google Calendar
Recruiting
Microsoft Outlook Calendar
Record keeping
Multitasking
Phone etiquette
Events Management
Google Docs
Presentation preparation
WordPress
Sales
QuickBooks
Travel planning
Team management
Accounts payable
Slack
Phone communication
Adobe Acrobat
Social media management
File organization
Calendar management
Windows
Microsoft Excel
Analysis skills
Training & development
Salesforce
Microsoft Teams
Correspondence management
Task prioritization
Data reporting
Time management
Canva
Microsoft PowerPoint
Payroll
Meeting agenda preparation
Microsoft Word
Database management
Leadership
Filing
Web Design
CRM system proficiency
Problem-solving
SharePoint
Data entry
Google Sheets
SQL
Microsoft Office
Certification
Driver's License
Languages
Spanish - Intermediate
English
American Sign Language - Beginner
Awards
Young American Creative Patriotic Art, April 2017, A patriotic art competition honouring our American soldiers, veterans, and country.
Front Office Manager at Fairfield Inn & Suites / TownePlace Suites by MarriottFront Office Manager at Fairfield Inn & Suites / TownePlace Suites by Marriott