Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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SUSAN SZEREMETA

BURBANK,IL

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

15
15
years of professional experience

Work History

Building Department

City Of Lockport
11.2022 - Current
  • Used personal expertise and craftsmanship to complete residential and commercial renovations.
  • Worked closely with owners throughout process to keep projects in line with individual visions.
  • Achieved multiple large-scale projects on time, within budget and to high-quality standards through meticulous planning.
  • Interpreted blueprints accurately, building structures to exact specifications.

Goodwill Industries
09.2017 - Current
  • Contribute to the Goodwill mission by maximizing the value of our donations
  • Responsible for sorting and pricing merchandise received
  • Meet individual production goals
  • Assist with donor and customer satisfaction in a professional manner
  • Worked with customers to understand needs and provide excellent service
  • Developed and maintained courteous and effective working relationships
  • Worked flexible hours across night, weekend, and holiday shifts

Environmental Health Assistant

Will
04.2008 - 11.2022
  • Prepares/types of reports, records, correspondence, applications, license data, permit data, and other items using a computer
  • Compiles and prepares records, reports, and statistical data
  • Tabulates and posts data, records applications, permit data, and licenses
  • Calculates and receives payments
  • Informs vendors, claimants, and general public of Environment Health information
  • Provides advice regarding improvement for corrections necessary to ensure compliance with requirements
  • Maintains supply orders of merchandise and stock and organizes physical inventory
  • Answers inquiries and may update complaints
  • Prepares out-going correspondence and other mail
  • Answers correspondence for Radon, West Nile Virus and FOIAs
  • Provides information and assist applicants with questions pertaining to food, wells, and septic systems that are required by the application or license to ensure applications are complete prior to processing Prepare invoices, issue receipts, permits other licenses
  • Maintains in-depth knowledge of diagnostic and procedural coding and payor requirements in areas of medical and/or vital records, behavioral health, and environmental services
  • Maintains in-depth knowledge of department's computerized billing system and identifies and corrects complex billing errors
  • Monitors daily journals, logs and reports number and types of errors
  • Receives cash, checks or other methods of payment and prepares daily deposits, regular reports on deposits and unentered payments to assure quality of system procedures
  • Ensures accuracy of computer-generated reports
  • Determines account balances against payor source
  • Determines account balances against applicable program components
  • Assists with establishment of billing policies and procedures
  • Assists with new staff training and serves as information resource
  • Working with informing customers and clients about Covid 19
  • Performs other duties as required.

Education

Bachelor of Arts - General Studies

Youngstown State University
Youngstown, OH
12.2023

Associate of Arts - Liberal Arts and General Studies

Eastern Gateway Community College
07.2022

Skills

  • Microsoft Office, Excel, PowerPoint
  • Outstanding communication skills
  • Flexible & Adaptable
  • Conflict Resolution
  • Customer Service
  • Self-motivated professional
  • Excellent work ethic
  • Good listening skills
  • Decision Making
  • Responsible
  • Data Entry
  • Local Government

Additional Information

  • In 2013 and 2014, WCHD was awarded the Fit Friendly Worksite Award (sponsored by the American Heart Association). In 2013, WCHD was awarded the WEWILL Work Healthy Bronze Award and the Innovative Award (sponsored by the Will County Mobilizing for Action through Planning and Partnerships).

Timeline

Building Department

City Of Lockport
11.2022 - Current

Goodwill Industries
09.2017 - Current

Environmental Health Assistant

Will
04.2008 - 11.2022

Bachelor of Arts - General Studies

Youngstown State University

Associate of Arts - Liberal Arts and General Studies

Eastern Gateway Community College

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SUSAN SZEREMETA